Cultural Humility?

In this section, you will learn different strategies and things to keep in mind while working or interacting with refugees. At the end of this section, if you must show a certificate of completion, you will take a basic comprehension quiz covering the lessons.

Refugee Stories?

In this section you will hear first hand from refugees in Arizona. They will talk about their journey to the U.S. and how the support they received helped them make a new home in the U.S.

How to Get Involved?

In this section, you will find videos about different organizations you can volunteer with to support refugees. Each of these organizations play a vital role in supporting refugees and making them feel at home in this new country.


If you have not enrolled in this course, PLEASE take this survey so we can collect feedback and improve upon the training for the future
How to Become an Effective Volunteer: Promoting Self-Sufficiency

The U.S. resettlement system is designed to force self-sufficiency. This lesson covers how volunteers can help.

Reflection Question: Select the practical ways in which you can empower New Americans.

  • Encourage your international friends to be their own advocate, to address their case manager when there is an issue and call them directly; Give them money or large gifts; Take the bus with your international friends as often as you can so that you are facilitating their independence; Encourage them to reach out and befriend neighbors, their apartment complex manager, classmates, teachers, the agency staff, etc; Talk directly with case managers about concerns that your international friend expressed to you in private

Be sure to click “Complete Lesson” in the top right corner before moving on to the next video.