Refugee 101 – CityWide Tucson

  • Course level: All Levels
  • Duration 02h
  • Last Update August 23, 2021


This Refugee 101 course is meant to give you a basic overview to the refugee resettlement process, data on current refugees coming to the US and Arizona, as well as several things to keep in mind when working with people from other cultures. Anyone is able to take this course!

If you are taking this 101 course and need to show proof that you completed it, you will need to enroll in the class and create an account. To create an account, you need to go to the Student Registration page here to fill out a registration form. Once you create an account, come back to this page and click the blue “Enroll Now” button on the right hand side. Once enrolled in this class, we can track your progress and you can take the comprehension quizzes at the end of the the topics. Proof of completion is usually necessary when organizations require their volunteers to complete the course. Although there will be no certificate at the end of a completed course, the student will see a progress bar on this course homepage. Once they reach 100%, we suggest taking a picture or screen grab to show their organization you have completed the course.

If you are taking this 101 course just to learn more about the resettlement process, you can click the first topic to continue! Be aware, if you don’t create an account and enroll in the class, you will not have access to the quizzes at the end of each topic. A question will be shown during each lesson and we suggest you think about what the answer is to make sure you are really understanding the content.

If you are having any trouble with this course, please email info@rispnet.com and we will get back to you as soon as we can.

What Will I Learn?

  • Understand the history of refugee resettlement
  • Learn about refugees in the U.S. and Arizona
  • Reflect on how to work with those from other cultures
  • Learn about local organizations that serve refugees

Topics for this course

11 Lessons02h

History and Data about Refugee Resettlement?

These lessons cover the history, process, and data about the refugee resettlement process

Cultural Humility?

In this section, you will learn different strategies and things to keep in mind while working or interacting with refugees. At the end of this section, if you must show a certificate of completion, you will take a basic comprehension quiz covering the lessons.

Refugee Stories?

In this section you will hear first hand from refugees in Arizona. They will talk about their journey to the U.S. and how the support they received helped them make a new home in the U.S.

How to Get Involved?

In this section, you will find videos about different organizations you can volunteer with to support refugees. Each of these organizations play a vital role in supporting refugees and making them feel at home in this new country.


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Material Includes

  • 18 videos
  • 4 downloadable resources
  • Links to more resources and data
  • 2 quizzes


  • No prior knowledge of refugee resettlement is required - this course is geared for absolute beginners.
  • You should be excited to learn about refugees, and ready to take action!

Target Audience

  • Future volunteers for refugee serving organizations
  • People wanting to learn more about refugees
  • All ages welcomed