• COVID-19 CARES Act

    COVID-19 CARES Act


    The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides a one-time payment to individuals to help ease the economic strain caused by the coronavirus epidemic. Visit Get My Payment to check the date you will receive your payment and provide or correct your bank information. Check the FAQ’s page for eligibility and general information. NOTE: Payments are also available for individuals who don’t file taxes! Click HERE to access a short application to provide simple information to request your payment.

    For FAQ’s click here.

     

    Multilingual CARES Act Stimulus Payment Information

    Available in Arabic, Burmese, English, French, Kinyarwanda, Spanish, and Swahili.

     

    CARES Act Legislation

    “COVID-19 Legislation: Quick Facts and Analysis for Refugees and Resettlement Offices“, learn more about how the three pieces of COVID-19 relief legislation apply to refugees and aylees, and how to access relief. For more information. click here.

     

    How To Access The CARES Act Cash Payments If You Have Not Filed A Tax Return

    To learn how, click here.

     

    CARES Act Flyer

    Available in Arabic, French, Kinyarwanda, Somali, Spanish, and Tigrinya.

    Download (PDF, Unknown)

     

    CARES Act Webinar – Benefits for Refugees

    Download (PPTX, Unknown)

     

    CARES Act Webinar Recording

    To view recording, click here.

     

    CARES Act Webinar – Questions & Answers

    To view, click here.

     

    To ask a question regarding CARES Act, email: covid19@rcusa.org

     

    Employee Rights Fact Sheet – United States Department of Labor

    Paid sick leave and expanded family and medical leave under the Families First Coronavirus Response Act.

    Download (PDF, Unknown)

     

     

    This information is provided by the IRS.

    Check IRS.gov for the latest information: No action needed by most people at this time

     

    Economic impact payments: What you need to know

    03/30/2020 – The Treasury Department and the Internal Revenue Service today announced that distribution of economic impact payments will begin in the next three weeks and will be distributed automatically, with no action required for most people. However, some seniors and others who typically do not file returns will need to submit a simple tax return to receive the stimulus payment.

     

    Who is eligible for the economic impact payment?
    Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment. For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds. Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible.

    Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $1,200 for individuals or $2,400 for married couples. Parents also receive $500 for each qualifying child.

     

    How will the IRS know where to send my payment?
    The vast majority of people do not need to take any action. The IRS will calculate and automatically send the economic impact payment to those eligible.

    For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2019, the IRS will use information from their 2018 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed.

     

    The IRS does not have my direct deposit information. What can I do?
    In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.

     

    I am not typically required to file a tax return. Can I still receive my payment?
    Yes. People who typically do not file a tax return will need to file a simple tax return to receive an economic impact payment. Low-income taxpayers, senior citizens, Social Security recipients, some veterans and individuals with disabilities who are otherwise not required to file a tax return will not owe tax.

     

    How can I file the tax return needed to receive my economic impact payment?
    IRS.gov/coronavirus [lnks.gd] will soon provide information instructing people in these groups on how to file a 2019 tax return with simple, but necessary, information including their filing status, number of dependents and direct deposit bank account information.

     

    I have not filed my tax return for 2018 or 2019. Can I still receive an economic impact payment?
    Yes. The IRS urges anyone with a tax filing obligation who has not yet filed a tax return for 2018 or 2019 to file as soon as they can to receive an economic impact payment. Taxpayers should include direct deposit banking information on the return.

     

    I need to file a tax return. How long are the economic impact payments available?
    For those concerned about visiting a tax professional or local community organization in person to get help with a tax return, these economic impact payments will be available throughout the rest of 2020.

     

    Where can I get more information?
    The IRS will post all key information on IRS.gov/coronavirus as soon as it becomes available.

    The IRS has a reduced staff in many of its offices but remains committed to helping eligible individuals receive their payments expeditiously. Check for updated information on IRS.gov/coronavirus [lnks.gd] rather than calling IRS assistors who are helping process 2019 returns.

     

    What will Economic Payments look like?

    Here’s how much the payments will be: Eligible individuals will receive up to $1,200. Eligible married couples will receive up to $2,400. Eligible individuals will receive up to $500 for each qualifying child. Taxpayers will receive a reduced payment if their adjusted gross income is between: $75,000 and $99,000 if their filing status was single or married filing separately $112,500 and $136,500 for head of household $150,000 and $198,000 if their filing status was married filing jointly Payments will also be automatic for people who receive Social Security retirement, disability (SSDI), or survivor benefits or Railroad Retirement benefits who don’t normally file a tax return. Those receiving these benefits who aren’t claimed as a dependent on someone else’s return or required to file a tax return are eligible for a $1,200 payment. However, people in this group who have qualifying children under age 17 will need to provide information using the Non-Filers: Enter Payment Info tool to claim the $500 payment per child.

     

    For more information, click here.

  • COVID-19 Arizona Outbreak Updates

    COVID-19 Arizona Outbreak Updates


    Community acquired COVID-19 has been confirmed in Arizona and we believe it is important that refugees and partner service providers stay up to date with current outbreak information, CDC guidance on how to avoid infection and infecting others if ill, and existing translated resources. There is nothing refugee-specific about the virus. Chinese ancestry – or any other ancestry – does not make a person more vulnerable to this illness.

     

    COVID-19 Estimation Updates – Institute for Health Metrics and Evaluation

    Predicts hospital resource use and deaths per day assuming full social distancing through May 2020.

    To view data, click here.

     

    Updated 07/14/20:

     

    From the Arizona Department of Health Services (ADHS): https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-home

     

    There is an ongoing outbreak of respiratory illness that originated in Wuhan, China caused by a new type of coronavirus (SARS-CoV-2, or COVID-19). There are a number of cases globally including the United States. 

     

    There are currently 128,097 cases of confirmed COVID-19 in Arizona.

     

    There are currently 2,337 deaths related to COVID-19 in Arizona.

     

    Coronaviruses are a large family of viruses, some causing respiratory illness in people. Signs and symptoms, similar to the common cold or the flu, include a runny nose, cough, sore throat, fever, and general feeling of being unwell.

     

    Current Public Health Recommendations from ADHS:

    • If someone in your family has tested positive for COVID-19, keep the entire household at home and contact your medical provider.
    • ADHS strongly recommends that dining establishments in Maricopa, Pima, and Pinal Counties discourage dine in traffic and instead offer curbside pick up or drive-through service.
    • Do not visit nursing homes or retirement or long term care facilities unless to provide critical assistance. 
    • Recommendations to cancel or postpone mass gatherings of more than 10 people. 
    • Statewide closures of Arizona schools through the school year.
    • Recommend teleworking or other alternatives when available.
    • Increase hand hygiene (wash with soap and water for at least 20 seconds).
    • Stay at home when you are sick. 

     

    Other important websites:

    CDC- Centers for Disease Control Coronavirus page – https://www.cdc.gov/coronavirus/2019-ncov/index.html

    DES- Department of Economic Security Coronavirus page – https://des.az.gov/services/coronavirus

    MCDPH – Maricopa County Department of Public Health Coronavirus page – https://www.maricopa.gov/5460/Coronavirus-Disease-2019 *for this website your can SELECT YOUR LANGUAGE AND IT WILL TRANSLATE IT FOR YOU IN REAL TIME

    Coronavirus COVID-19 Global Cases by Johns Hopkins CSSE (an interactive web-based dashboard to track COVID-19 in real time) – https://www.arcgis.com/apps/opsdashboard/index.html

    World Aware (Global risk intelligence alerts, travel restrictions, airline restrictions and other information about COVID-19) – https://www.worldaware.com/resources/intelligence-alerts/sars-cov-2-and-covid-19-coronavirus-intelligence-hub

     

    Join COVID-19 Task Force

    RRP is bringing together a task force to coordinate getting the word out to our refugee neighbors about COVID-19 and staying healthy. If you would like to know more about this task force, please contact Juliana Davis, State Refugee Health Coordinator, at jdavis@azdes.gov.

  • COVID-19 Prevention, Symptoms, and When To See A Health Care Provider

    COVID-19 Prevention, Symptoms, and When To See A Health Care Provider


    What is Coronavirus disease 2019 (COVID 2019)?

    Coronavirus disease 2019, or COVID-19, is a respiratory illness that can spread from person to person.  The virus that causes COVID-19 is a new coronavirus that was first identified during a breakout in Wuhan, China in December of 2019. 

    People from China and Chinese ancestry are not more susceptible to this disease than other people. Any person, regardless of culture or nationality, can get sick with COVID-19. 

    There is currently no vaccine or treatment for COVID-19.

     

    Who is susceptible to COVID-19?

    Anyone can get COVID-19, but not everyone will have symptoms. Some people will only have mild symptoms, like the common cold, and can rest and recover at home. Some people get very sick from the illness and need hospitalization. Anyone can get very sick from the disease, regardless of age. 

    However, people who are older than 60 years old and people who have medical conditions like diabetes, heart disease, cancer and respiratory illnesses are more likely to get very sick from COVID-19 and need hospitalization. Complications from COVID-19 can include serious conditions, like pneumonia or kidney failure, and in some cases, death.

     

    What are the symptoms of COVID-19?

     

    Symptoms of COVID-19 are 

    • Fever
    • Cough
    • Shortness of breath
    • Chills
    • Repeated Shaking with Chills
    • Muscle Pain
    • Headache
    • Sore Throat
    • New Loss of Taste or Smell

     

    If you think you have been exposed to COVID-19 and are experiencing symptoms, call your doctor for medical advice before going to the hospital. 

     

    When should you see a doctor if you think you have COVID-19?

     

    COVID-19 Screening Tool – An app and a website created by Apple and the CDC. This tool can help you understand what to do next about COVID-19. Click here to see what steps you should take during the outbreak.

     

    Right now you can only get tested if your doctor thinks you are at risk of having COVID-19. 

     

    24-Hour Nurse Line Numbers by Health Plan

    If you don’t have a primary care provider or health home, and you have AHCCCS / Arizona Medicaid, then call this number if you think you have COVID-19. For the MercyCare RBHA line, call the number listed, press 1, then say “nurses line”.

    Arizona Complete Health (ACC & RBHA): 1-866-534-5963

    Banner (ACC & LTC): 1-888-747-7990

    Care 1st: 1-800-746-3163

    Magellan: 1-800-424-5891

    Mercy Care (ACC & LTC): 1-800-624-3879

    Mercy Care (RBHA): 1-800-564-5465

    United Healthcare (ACC & LTC): 1-877-440-0255

    Health Choice Arizona (ACC & RBHA): 1-855-458-0622

    CMDP: 1-800-201-1795

    DDD AIHP: 1-844-770-9500

     

    How To Get Healthcare Coverage – Market Watch

    Workers facing a coronavirus-related loss of employer-based health insurance should move quickly to assess coverage alternatives, health-policy experts say — and be open to pursuing options they hadn’t considered.

    For more information, click here.

     

    Banner Health Drive-thru Testing Sites:

    Banner Health opened four drive-up testing sites in Arizona. Individuals need to call (844) 549-1851 to speak with a clinician to determine if testing is appropriate for them.

    Governor Doug Ducey today announced that the Arizona Department of Health Services (ADHS), in partnership with healthcare partners across the state, are joining forces to launch the Arizona Testing Blitz with the goal of increasing COVID-19 testing statewide. The Arizona Testing Blitz aims to test 10,000-20,000 Arizonans for COVID-19 every Saturday for three consecutive weeks, beginning Saturday, May 2, 2020. As part of the Arizona Testing Blitz, drive-through or onsite testing will be available at various locations across the state. Arizonans can find the nearest testing location and hours of operation as well as pre-register by visiting azhealth.gov/TestingBlitz. Testing will be available to anyone who thinks they have been exposed to and could be infected with COVID-19 and will be based on criteria set by each testing site.

     

    If you or a loved one is sick:

    If you or a loved one becomes sick, check out this COVID19 online symptom checker through Banner Health. You can determine if the symptoms warrant a call to the doctor or general self treatment. For more information, click here.

     

    You should go to the hospital immediately if you experience:

    • Difficulty breathing or shortness of breath
    • Persistent pain or pressure in the chest
    • New confusion or inability to arouse
    • Bluish lips or face

    This list is not all inclusive. Please consult your medical provider for any symptoms that are severe or concerning.

    How to protect yourself and others.

    • Wash your hands often (with soap and water for at least 20 minutes)
      • Before eating
      • After coughing
      • After sneezing
      • After using the bathroom
      • Only touch your face after you wash your hands
    • If you are sick, stay home unless it is to go to the doctor.
    • Disinfect and clean often (clean your cell phone, your door knobs, your computer key board, your light switches, your keys, and anywhere else that you touch often.)
    • Cough and sneeze into your elbow or into a tissue and wash your hands afterward
    • Follow the ADHS public health recommendations under the “COVID-19 Arizona Outbreak Updates” tab.
  • COVID-19 Multilingual Print Resources

    General Information

    Arizona Refugee Resettlement Program: Coronavirus Disease 2019 (COVID-19) What You Need To Know

    Available in Arabic, Burmese, Dari, English, Farsi, French, Kibembe, Kinyarwanda, Somali, Spanish, Swahili, TigrinyaUkrainian, and Urdu.

     

    Refugee Council USA: Know Your Rights During COVID-19

    “Know Your Rights During COVID-19” guide by the National Lawyers Guild to help communities, particularly important for communities that have been traditionally marginalized.

    Available in Arabic, English, Farsi, French, Russian, Spanish, and Swahili.

     

    CORE: Resettling to the United States during the COVID-19 Pandemic

    CORE created a new fact sheet and podcast to help refugees understand how they may be interacting with their resettlement agency during the pandemic. The resources outline their responsibilities to stay informed and plan ahead.

    Available in Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili.

     

    King County WA: COVID-19 Public Health Recommendations

    Available in Amharic, Arabic, Chinese, Tagalog, French, Hindi, Japanese, Khmer, Korean, Marshallese, Russian, Somali, Spanish, Thai, and Vietnamese.

     

    Los Angeles County CA: What You Should Know

    Available in Arabic, Armenian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Los Angeles County CA: Frequently Asked Questions

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Minnesota Department of Health: Ramadan 2020 and COVID-19

    Available in Arabic, English, Oromo, and Somali.

     

    What is COVID-19?

    CDC: What You Need To Know About COVID-19

    Available in Amharic, Burmese, Chinese, English, Karen, Korean, Nepali, Spanish, Tigrinya, and Vietnamese.

     

    CDC: Symptoms of COVID-19 Poster

    Available in Kunama and Oromo.

     

    CORE: COVID-19: Understanding Guidance and Rules

    CORE created an additional new fact sheet and podcast to help refugees recognize how the coronavirus spreads, typical symptoms, and the terms used by health officials (isolation, quarantine, social distancing, and shelter in place.)

    Available in Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili.

     

    Equity Labs: COVID-19 Community Guides

    Equality Labs has created a series of medically vetted COVID-19 Community Guides in partnership with the WHO that are available in 13 languages – Bengali, Burmese, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Nepali, Punjabi, Tamil, Telugu, and Urdu.

     

    The Ontario Ministry of Health: Coronavirus (COVID-19) Information Sheet

    Arabic, Bengali, Simplified Chinese, Traditional Chinese, English, Farsi, French, German, Greek, Gujarati, Hindi, Italian, Korean, Polish, Portuguese, Punjabi, Russian, Romanian, Somali, Spanish, Tagalog, Tamil, Urdu, and Vietnamese.

     

    Orange County NC: FAQs COVID-19

    Available in Chinese, English, Kinyarwanda, and Spanish.

     

    Harvard Health Publishing: COVID-19 Healthy Literacy Project

    Multilingual resources from Harvard Health Publishing, including fact sheets on pregnancy and age appropriate fact sheets for children and youth.

    Available in Albanian, Amharic, Arabic, Armenian, Bengali, Creole, Chinese (Simplified), Chinese (Traditional), Dutch, English, Farsi, Filipino, French, German, Greek, Gujarati, Hindi, Hiligaynon, Italian, Japanese, Korean, Malay, Malayalam, Marathi, Navajo, Oromo, Portuguese, Polish, Punjabi, Romanian, Russian, Siberian, Spanish, Somali, Swahili, Tamil, Telugu, Turkish, Ukrainian, Urdu, and Vietnamese.

     

    Australian Government Department of Health: Coronavirus (COVID-19) Resources in Farsi

    Click here for translated resources in Farsi.

     

    CDC: Guidance For Large or Extended Families Living in the Same Household

    Available Amharic, Arabic, Burmese, Dari, English, Farsi, French, Haitian Creole, Karen, Kinyarwanda, Korean, Nepali, Pashto, Portuguese, Russian, Simplified Chinese, Somali, Swahili, Tagalog, Tigrinya, Ukrainian, and Vietnamese.

     

    Health, Hand-washing, and Hygiene

    CDC: Please Wear A Cloth Face Covering

    Available in Amharic, Arabic, Burmese, Dari, Farsi, French, Haitian Creole, Karen, Kinyarwanda, Nepali, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tigrinya, and Ukrainian.

     

    Arizona Refugee Resettlement Program: Face Mask Instruction

    Available in Arabic, English, Farsi, French, Kinyarwanda, Somali, Spanish, and Swahili.

     

    Switchboard: Mask Guidelines

    Available in Arabic, English, French, Kinyarwanda, Kirundi, Nepali, and Spanish.

     

    Switchboard: Social Distancing Guidelines

    Available in Arabic, English, French, Kinyarwanda, Kirundi, Nepali, and Spanish.

     

    Department of Health WA: BE a Germ Buster… Wash Your Hands

    For more hand washing resources, click here.

    Available in Arabic, Bengali, Cambodian, Chinese, Hindi, Korean, Nepali, Russian, Spanish, Somali, Turkish, Ukrainian, and Vietnamese.

     

    Minnesota Department of Health: Be A Germ-Buster (24 Languages)

    For more hand washing resources, click here.

     

    Minnesota Department of Health: Wash Your Hands Poster (24 Languages)

    For more hand washing resources, click here.

     

    Minnesota Department of Health: Cover Your Cough

    Available in Amharic, Arabic, Burmese, Chinese, French, Hmong, Karen, Khmer, Lao, Nepali, Oromo, Somali, Spanish, Tagalog, and Vietnamese.

     

    Los Angeles County CA: Hand Washing

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Slum and Rural Health Initiative: Translated “Stop COVID” Pictures

    Pictures and text explaining how to prevent the spread of germs, in 60 languages (mainly West African). To see list of languages, click here.

     

    Vermont Department of Health: Keep Illness from Spreading

    Available in Arabic, Burmese, Chinese, English, French, Kirundi, Nepali, Spanish, Somali, Swahili, and Vietnamese.

     

    CDC: Stop the Spread of Germs

    Available in Amharic, Arabic, Burmese, Chinese, Dari, English, Farsi, French, Haitian Creole, Kinyarwanda, Oromo, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tigrinya, Ukrainian, Urdu, and Vietnamese.

     

    Department of Health WA: Caring For A Loved One

    Available in Arabic, Bengali, Burmese, Chinese (Simplified), Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Thai, Tigrinya, Ukrainian, Urdu, and Vietnamese.

     

    Los Angeles County CA: Cleaning In The Home

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Los Angeles County CA: Cleaning in Group Settings

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Coping With Stress

    Alberta Health Services: Editable Printable Resource

    Health Design Studio LA, Unity Health Toronta, Alberta Health Services

    For healthcare professionals: Editable printables about COVID-19 in 26 languages on self-management (for patients that have been assessed in emergency rooms, urgent care, etc.) and self-isolation (for patients to give them things they can do to self-isolate).

    Self Management – Albanian, Bahasa, Chinese (Simplified), Chinese (Traditional), English, Farsi, Filipino-Tagalog, Gujarti, Hebrew, Hindi, Hungarian, Italian, Korean, Marathi, Polish, Portuguese, Romanian, Russian, Serbian, Tamil, Ukrainian, Urdu, and Vietnamese.

    Self IsolationAlbanian, Bahasa, Chinese (Simplified), Chinese (Traditional), English, Farsi, Filipino-Tagalog, Gujarti, Hebrew, Hindi, Hungarian, Italian, Korean, Marathi, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sinhala, Tamil, Ukrainian, Urdu, and Vietnamese.

     

    Los Angeles County CA: How To Cope With Stress

    Available in Chinese (Simplified), Chinese (Traditional), English, Farsi, Russian, and Spanish.

     

    The Center for Victims of Torture: List of Translated COVID-19 Mental Health Resources

    Click here to see the full list.

     

    Getting Sick

    CDC: What To Do If You’re Sick

    Available in Amharic, Arabic, Burmese, Chinese (Simplified), Dari, English, Kunama, Farsi, French, Haitian Creole, Nepali, Oromo, Pashto, Russian, Somali, Spanish, Swahili, Tigryna, Ukrainian, and Vietnamese.

     

    CDC: 10 Things You Can Do To Manage Your Symptoms At Home

    Available in Arabic, Dari, English, Farsi, Karen, and Pashto.

     

    NCHHHS: Ways To Manage Your Symptoms At Home

    Available in Amharic, Arabic, Bosnian, Burmese, Chinese (Simplified), Chinese (Traditional), Croatian, Dari, English, Falam Chin, Farsi, French, German, Haitian Creole, Hakha Chin, Hindi, Hmong, Jarai, Karen, Kayah, Khmer, Kinyamulenge, Kinyarwanda, Korean, Laotian, Mizo Chin, Nepali, Pashto, Polish, Portuguese, Punjabi, Rhade, Rohingya, Russian, Sango, Serbian (Cirilica), Serbian (Latin), Somali, Spanish, Swahili, Swahili (Congo), Tedim Chin, Thai, Tigrinya, Urdu, Ukrainian, and Vietnamese.

     

    International Rescue Committee: Feeling Sick? Fact Sheet

    Available in Arabic, Burmese, Dari, English, French, Karen, Kinyarwanda, Nepali, Spanish, Swahili, Russia, and Tigrinya.

     

    Department of Health WA: If You Have Been Exposed to COVID-19 But Show No Symptoms

    Available in Arabic, English, Korean, Russian, Spanish, Ukrainian, and Vietnamese.

     

    Department of Health WA: People Who Have Been Exposed To COVID-19 And Are Showing Symptoms

    Available in Arabic, English, Korean, Russian, Spanish, and Vietnamese.

     

    CDC: Steps To Help Prevent The Spread Of COVID-19 If You Are Sick

    Available in Arabic, Burmese, Chinese (Simplified), Dari, English, Farsi, French, Russian, Spanish, Swahili, Ukrainian, and Vietnamese.

     

    Department of Health WA: People Who Have Been Exposed To COVID-19 But Are Not Sick

    Available in Arabic, Bengali, Burmese, Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Thai, Tigrinya, Ukrainian, Vietnamese.

     

    Department of Health WA: People who are sick and have been exposed to COVID-19

    Available Amharic, Arabic, Bengali, Burmese, Chinese (Traditional), Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Oromo, Punjabi, Russian, Spanish, Somali, Swahili, Thai, Tigrinya, Ukrainian, and Vietnamese.

     

    Department of Health WA: People who are sick but have not been exposed to COVID-19

    Available Arabic, Bengali, Burmese, Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Tigrinya, Thai, Ukrainian, and Vietnamese.

     

    Other Resource Lists

    Asian Pacific Community in Action: Translated Resources

    To access resources, click here.

     

    CORE: COVID-19 Resources for Providers and Refugees

    Click here to view resources.

     

    Office of Refugee and Immigrant Services: Resource List

    Click here for information.

     

    IOM- Italy: Multilingual Resources

    Available in Amharic, Arabic, Bambara, Bengali, Chinese, Edo, English, Esan-Ishan, French, Fula, Hausa, Igbo, Italian, Kurdish-Sorani, Mandinka, Pachto, Pidgin, Romanian, Russian, Somali, Soninke, Spanish, Tigrinya, Urdu, Wolof, and Yoruba.

     

    Switchboard: A List of Translated Coronavirus Resources

    Click here to view resources.

  • COVID-19 Multilingual Videos

    COVID-19 Multilingual Videos


    Myths About COVID-19 – USA Hello

    Many things you read or hear about coronavirus (also known as COVID-19) on social media and on the internet are wrong. USAHello helps us understand what is true and what is false about coronavirus information.

    Available in Arabic, Burmese, Cantonese, Chinese, Creole, English, Farsi, French, Kinyarwanda, Korean, Hindi, Nepali, Russian, Somali, Spanish, Swahili, Tagalog, Tigrinya, Turkish, and Ukrainian.

    More languages coming soon: Dari, Italian, Creole, Thai, and Vietnamese.

     

    COVID-19 – CORE

    Available in Arabic, Amharic, Burmese, Dari, English, Farsi, French, Kinyarwanda, Nepali, Somali, Spanish, Swahili, Tigrinya, and Ukrainian.

     

    Fake News and Scams, COVID-19 – Refugee Response

    Available in Burmese, English, and Pashto.

     

    COVID-19 Educational Videos – Valleywise Pediatric Refugee Clinic

    Available in Arabic, Burmese, English, French, Karen, Kirundi, Maay Maay, Somali, Spanish, and Swahili.

     

    What To Do If You’re Sick – Valleywise Refugee Clinic

    Available in Arabic, Burmese, English, French, Karen, Kinyarwanda, Kirundi, Lingala, Maay Maay, Somali, Spanish, and Swahili.

     

    Managing Stress and Anxiety – Refugee Response

    A video by Refugee Response on how to manage stress and anxiety during the COVID-19 outbreak.

    Available in Arabic, Burmese, Dari, English, French, Kachin, Karen, Karenii, Kinyarwanda, Kirundi, Kiswahili, Nepali, Pashto, Rohingya, Spanish, Tigrinya, and Ukrainian.

     

    Coronavirus Disease (COVID-19) – The Refugee Response

    Available in Arabic, Burmese, English, Karen, Pashto, and Swahili.

     

    COVID-19 Video – WHO

    Available in Arabic, French, and Spanish.

     

    COVID-19 Informational Videos

    Available in French, Kirundi, Maay Maay, and Somali.

     

    COVID-19 Information from the Congolese Community

    Available in French, Lingala, and Swahili.

     

    COVID-19 Translated Videos – Vermont Department of Health

    Available in Arabic, Dinka, French, Lingala, Nepali, and Somali.

     

    COVID-19 and Denver Health – New American Neighbors

    Available in Arabic, Burmese, Dari, French, Nepali, Pashto, Somali, and Tigrinya.

     

    COVID-19 Symptom/Exposure Response

    Available in Arabic, Burmese, English, Karen, Nepali, Pashto, and Spanish.

     

    Know the Facts and Stay Safe during COVID-19 – UNDP in Somalia

    Click here to view video.

     

    COVID-19 Video in 23 Mayan Languages and Spanish

    Click here for full list.

  • COVID-19 School and Nutrition Information

    COVID-19 School and Nutrition Information


    Maricopa County

    In alignment with the new federal guidelines for social distancing, all public and charter schools are now closed through the end of the school year. Private schools should align with federal guidelines and will remain closed at least through April 30th. Parents and guardians should be aware of homework, assignments, and other activities schools and teachers may ask to be completed at home. These activities are to prevent a loss of learning, but also to assist students with staying on-track until school is back in session. A note for our refugee families, most calls are likely in English and Spanish.

     

    Some schools are adjusting their meal services, for example twice weekly instead of daily. Distribution will still include a total of five breakfasts and five lunches. The spreadsheets will continue to be updated, but families should refer to their school’s website for most accurate and current information. See google doc under Nutrition for Students below.

     

    Internet Access Support:

    If schools are canceled, and students don’t have access to the internet, Spectrum company, an internet, phone, and cable company, is offering free services to those students. All they have to do is call 1-844-488-4398. https://www.spectrum.com/

    The Refugee School Impact program is offering to pay for internet for families with school-enrolled children to ensure that our youth continue to have access to curriculum, school work, educational resources, and social connectivity. In partnership with Cox’s Connect 2 Compete program, the Refugee School Impact program will provide internet connection until the end of summer.

    To be eligible for the Connect 2 Compete (C2C) service, families must meet the following requirements:

    • Not a current Cox customer
    • At least one child enrolled in school
    • Verified low-income (SNAP benefits, free school lunch, etc.)

    To determine whether a refugee family qualifies, fill out the form here.

    Low-Cost Internet & Computers: Multiple Internet Service Providers have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during the COVID-19 pandemic. Find low cost internet service and computers / laptops in your area at EveryoneON. Some wireless service providers are helping you stay connected during the COVID-19 pandemic by not terminating service due to inability to pay, waiving late payment fees and waiving charges for data, voice or text. Click on your specific provider to see how they are supporting their customers: AT&T, Sprint, Boost Mobile, T Mobile, Verizon. For more information, click here.

     

     Domestic Abuse:

    If there are families who are quarantined in a household with an abuser and/or they feel unsafe, have a dangerous house situation, etc. – they can reach out to National Domestic Violence Hotline at 1-800-799-7233 or TTY at 1-800-787-3224 or chat online at thehotline.org

     

    Nutrition for Students:

    Maricopa County School Feeding Sites  – Maricopa Country Department of Public Health

    Due to the recent school closings, many district are providing FREE grab and go breakfast and lunch to kids 18 and younger. Participating school districts and their feeding locations and hours are linked in the following online spreadsheet. Please note, children must be present at the time of pick up.

    Some schools are adjusting their meal services, for example twice weekly instead of daily. Distribution will still include a total of five breakfasts and five lunches. The spreadsheets will continue to be updated, but families should refer to their school’s website for most accurate and current information.

    https://docs.google.com/spreadsheets/d/1kQw8XFCrtpXMm2vm9EsyEl6qOjhmGMi9VU9J7r1yClA/edit#gid=0

     

    Updated regularly by Maricopa County. 

     

    School Meal Sites, State Wide – Arizona Department of Education

    An online spreadsheet list of school districts / charters, and non profits, with a separate tab for Maricopa County. 

    https://docs.google.com/spreadsheets/d/1whTQcN8jk2jtdHwQ3iDTSans8rbiOc1vi5esMBB6gto/edit#gid=0

     

    School COVID Response – International Rescue Committee (IRC)

    A spreadsheet updated by the IRC with district, closure. Food service, an other information regarding services suspended or altered by the COVID-19 crisis. If you have any questions related to information on this spreadsheet, reach out to Melissa Maness, Melissa.Maness@rescue.org.

     

    https://rescue.app.box.com/s/a8k3iyvnd5kol4h3e2hbx0vj1mr3eq1o

     

    SNAP
    Governor Doug Ducey announced on April 9, 2020 that Arizonans currently receiving food assistance through the Supplemental Nutrition Assistance Program (SNAP) will be able to use benefits for online food purchases with currently-authorized SNAP online retailers, Walmart and Amazon. This change will help limit social interaction for Arizona’s most vulnerable while ensuring SNAP recipients receive needed food assistance.

     

    Meals for Kids During Coronavirus School Closures- AZ Health Zone

    Meals available for any kid, mapped out. Check directly with your nearest School District to confirm hours and location. 

     https://www.azhealthzone.org/summerfood

    Resources for Student Families:

    Community Resources for Student Families during COVID-19 School Closures

    Download (PDF, Unknown)

     

    Pima County

    List of places that are providing free meals for Tucson children during school closures:

    https://thisistucson.com/schools/a-huge-list-of-places-to-find-free-meals-for/article_a998ef24-67d3-11ea-9c06-b740ecd2d470.html?fbclid=IwAR3p4calBPnztHgECSrHY_ozC8YaAyBTCqwFzUmr_slbk6DPXd86BmnSbdg

     

    If schools are canceled, and students don’t have access to internet, Spectrum company is offering free services to those students. All they have to do is call 1-844-488-4398

     

    If there are families who are quarantined in a household with an abuser and/or they feel unsafe, have a dangerous house situation, etc. – they can reach out to National Domestic Violence Hotline at 1-800-799-7233 or TTY at 1-800-787-3224 or chat online at thehotline.org

    Schooly – School Resources

    The Scholly COVID19 Student Relief Fund provides $200 in cash assistance to help cover expenses during this global crisis. The short application is open to students and parents of students or graduates. For more information, click here.

  • COVID-19 Rent and Utilities Assistance

    COVID-19 Rent and Utilities Assistance


    Update

    Governor Ducey has set aside emergency funds to help tenants who suffer a hardship with their rent payments. To find out more about the program and apply for assistance, visit the AZ Department of Housing Eviction Prevention. For more information, click here.

     

    Eviction Information

    The Dept. of Housing and Urban Development (HUD) developed and translated two Covid-19 related fact sheets for tenants in HUD public housing or HUD voucher programs.  In addition to discussing the temporary suspension of evictions for nonpayment of rent under the CARES Act, these documents also discuss requests for income recertification and interim reexaminations for people who lost their job or had a significant reduction in income due to Covid-19.

    Addressing Tenant Concerns Regarding Rent and the Temporary Suspension of Evictions for Nonpayment of Rent (HUD public housing and voucher residents).

    Available in Amharic, Arabic, Armenian, Chinese, English, French, German, Haitian Creole, Hindi, Italian, Khmer, Korean, Polish, Portuguese, Russian, Somali, Spanish, Spanish (Puerto Rican), Tagalog, Thai, and Vietnamese.

    Addressing Tenant Concerns During the COVID-19 National Emergency

    Available in Arabic, Chinese, English, Farsi, Portuguese, Spanish, Spanish (Puerto Rican), Russian, Somali, and Tagalog.

     

    Governor Ducey Executive Order – Postponement of Eviction Actions

    For more information, click here.

     

    DES Services Related to COVID-19

    Click here for more information.

     

    Notice for Postponement of Eviction Enforcement – Community Legal Services

    Community Legal Services can provide assistance for individuals who need help halting an eviction, applying for rental assistance, mortgage assistance and navigating housing issues due to COVID-19. Call 602-258-3434 to apply for services and to get your legal questions answered.

    Tenant COVID-19 Notice for Postponement of Eviction Enforcement form and document with tips for using the form. For more information and Spanish translated printables, click here.

    COVID-19 Notice – Click here.

    Tips for Using the Attached COVID-19 Notice – Click here.

     

    Housing Assistance – DES

    Mortgage Assistance Programs are in place to help homeowners who have been directly or indirectly affected by the corona virus and are struggling to make their mortgage payments.

     

    Landlord and Tenant Information – City of Phoenix

    The Landlord and Tenant Program will temporarily suspend walk-in appointments at the Travis L. Williams Family Services Center until further notice. One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email. They can be reached here.

    For more information, click here.

     

    APS Electricity

    We have established a temporary new Customer Support Fund to provide bill assistance to residential and small business customers who are experiencing financial strain due to the COVID-19 virus.

     

    Starting Wednesday, March 18, 2020, customers who are having any of the following difficulties paying their bill due to COVID-19 can call our Customer Care center for assistance:

    ·       A loss or reduction of income

    ·       Unexpected expenses that cause a lack of resources to pay their bill

    ·       A condition exists that endangers the health or safety of the customer’s household

     

    Below are the details of the program:

    ·       Customer can receive a one-time $100 bill credit per account

    ·       The Customer Support Fund is set up for APS residential and small business customers and will be managed and distributed by APS

    ·       Income or crisis verification documentation will not be required

    ·       Receiving funds through this program will not affect eligibility for our assistance programs including Crisis Bill Assistance, Energy Support program or SHARE

    ·       Customers can be directed to call our Customer Care center at (602) 371-7171 in (metro Phoenix) or (800) 253-9405 (in other areas)

     

    This program is intended to help our customers during this time of need without putting a burden on our agency partners.

     

    Crisis Bill Assistance

    Depending on income, APS clients may qualify for bill assistance during the crisis.

    Bilingual Flyer here.

    Crisis Bill Assistance Income Chart here.

     

    Refugee Justice League

    Simple, free resource that generates a letter to the individual’s landlord or lender to make use of the allowances available during the COVID-19 crisis. While it doesn’t pay rent, it does help keep them in good standing with their landlord by initiating communication regarding their payment status and provides a layer of protection stating that they are aware they cannot be evicted for not paying rent during this time. This resource is available to everyone: refugees, immigrants and asylees. Please feel free to share it widely.

    For more information, click here.

  • Unemployment Guide

    Unemployment Insurance Benefits and Family Assistance Administration Conference Call

    To hear the recording, click here.

     

    Multilingual Videos on Unemployment Insurance

    Available in English, Karen, Karenni, Kirundi, Lingala, and Swahili.

    DES Update 04/24/20:

    The Department of Economic Security (DES) will begin accepting applications for Pandemic Unemployment Assistance (PUA) on May 12. Applications will be processed beginning the week of May 12 and payments will begin for eligible claimants that same week. On March 27, 2020, President Trump signed into law the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020, which enacts a number of changes to unemployment compensation. These changes include the creation of Pandemic Unemployment Assistance (PUA), which provides benefits for certain individuals who are not otherwise eligible for Unemployment Insurance. This includes individuals who: have exhausted all rights to such benefits, are self-employed, are seeking part-time employment, lack sufficient work history, or otherwise do not qualify for regular unemployment compensation or extended benefits under state or Federal law or Pandemic Emergency Unemployment Compensation. In general, PUA provides up to 39 weeks of benefits to qualifying individuals. Payments will be retroactive to the date of eligibility back to the week of February 2, 2020. Individuals who are eligible under PUA will receive a weekly benefit amount, ranging from $117 to $240 per week and will also be eligible for the additional $600 per week included in the CARES Act. Individuals will be eligible to receive these retroactive payments based on their eligibility status in those prior weeks. PUA is a brand-new program that is being built from the ground up, in accordance with guidelines established by the U.S. Department of Labor. The requirements for this program are different from the existing Unemployment Insurance program and cannot be seamlessly integrated into the existing system. DES continues to communicate with all individuals who have been denied for being monetarily ineligible for regular Unemployment Insurance back to the effective date of the PUA as outlined in the CARES Act. The Department will contact these individuals when further action is needed. Individuals should keep a record of their earnings each week as this information will be required to determine ongoing eligibility for PUA.

     

    Unemployment Insurance Benefits – Arizona

    Click here for PDF Version.

    Download (PDF, Unknown)

     

    DES Services Related to COVID-19

    Click here for more information.

     

    Unemployment Insurance

    Download (PDF, Unknown)

     

    Unemployment Insurance FAQ’s

    Download (PDF, Unknown)

     

    Accessing Unemployment Insurance Benefits

    For employment programs that serve refugees and asylees, helping clients become self-sufficient and work towards
    personal career goals is always the main objective. However, in the course of providing employment services to
    refugees and asylees, you may encounter situations where it is beneficial for your clients to apply for unemployment
    insurance. While this process varies by state, this information guide reviews how to get started. For more information, click here.

     

    Immigrant Workers’ Eligibility for Unemployment Insurance

    Unemployment insurance (UI) provides periodic payments to eligible workers who are
    unemployed through no fault of their own and are looking for work. The amount that
    workers receive depends on the wages a worker earned during a “base period.” Although it
    varies from state to state, the base period generally covers the past year to 18 months of
    work. For more information, click here.

     

    Unemployment Resources in Karen

    DES Unemployment Insurance Benefits

    Download (PDF, Unknown)

     

    APS $100 Credit

    Download (PDF, 54KB)

     

    AKBC Church Communication

    Download (PDF, Unknown)

     

    Pima Works

    Because so many people are out of a job, Pima County launched a new website with resources that can offer some help. The county says the site has information about employment training. There will also be access to specialists who can offer guidance on accessing the state’s unemployment insurance benefits. Those specialists can also help find job leads and make referrals to other resources in the community.

    For more information, click here.

     

    Goodwill

    Get the help you need to land a better job with Goodwill’s My Career Advisor. Signing up is quick, easy and free. To sign up, click here. Goodwill of Central and Northern Arizona has reopened its walk-in career centers to help job seekers displaced by COVID-19 who do not have access to a computer or the internet. For more information, click here.

     

    Job Readiness – Switchboard

    As we continue practicing social distancing amid COVID-19, you may be wondering how to stay in touch with your clients and continue job readiness training. While you may not be able to resume your job readiness classes in person for some time, there are many online resources you can share to keep your clients engaged and focused on their career paths. This blog post provides suggestions tailored towards clients who have computers or smartphones, internet access, and higher levels digital literacy. Stay tuned for a future Switchboard blog that will provide suggestions for serving clients with lower digital literacy. To view blog, click here.

     

    Updated 04/20/2020:

    CARES Act – Federal Pandemic Unemployment Compensation (FPUC) Program

    The CARES Act provides for a temporary emergency increase in benefits above the weekly benefit amount an individual receives from certain other Unemployment Compensation programs.

    Last week, DES implemented the system modifications required to distribute the weekly supplemental $600 FPUC benefits provided by the CARES Act. Active claimants should receive these funds by the end of this week. Individuals with active claims beginning March 29 will also receive retroactive payments. The additional funds will continue to be added to regular benefits for every week a claim is filed through July 25, 2020. No additional steps are needed to receive these funds.

     

    Pandemic Unemployment Assistance

    Pandemic Unemployment Assistance (PUA) provides benefits to certain individuals who would not otherwise be eligible for Unemployment Insurance.

    PUA is a brand-new program that is being built from the ground up.  DES continues to review federal guidance and implement significant system changes to expand eligibility for PUA. The implementation of this benefit is still to be determined, but DES is working as quickly as possible to make these payments. If someone has already applied for Unemployment Insurance benefits and thinks they may be eligible for PUA, the Department will contact them when further action is needed.

    DES has been communicating, and will continue to communicate, to all individuals who have been denied for being monetarily ineligible for regular Unemployment Insurance back to the effective date of the CARES Act. Individuals should keep a record of their earnings each week as this information will be required to determine eligibility when PUA is implemented. Visit https://des.az.gov/pua for updates and additional information.

    Through July 25, 2020, individuals receiving PUA benefits may also receive the additional $600 FPUC payment if they are eligible for benefits for the week.  This additional payment will be implemented alongside PUA.

     

    Weekly Claims Reminder

    Unemployment Insurance claimants must file weekly claims to continue to receive benefits (even if the initial claim is still pending, individuals must file a weekly claim to receive benefits for that week). UI claimants can file weekly claims at www.azui.com. The online Weekly Claims System is available from 12:01 a.m. Sunday to 6 p.m. Friday. More information about filing weekly claims can be found HERE.

     

    Where To Find Information On Job Openings

    ARIZONA@WORK staff can provide people with no-cost job assistance to help them get back to work. More information about the services available and a list of jobs with immediate openings can be found at: www.ArizonaAtWork.com.

    For more information about Unemployment Insurance, or to apply, please visit www.azui.com.

     

    Unemployment Guide

     

    Where to Fill Out this Form: 

    ▪ This form can only be completed at AZUI.com and will be free of charge. 

    ▪ Applicants can apply anytime between 12:00 AM on Sunday through 6:000 PM on Friday 

    ▪ Individuals without an internet connection can call 1 (877) 600-2722 to submit an application telephonically 

    ▪ Harc copies of the application can be found in the documents center (UB-105 Arizona Initial Claim for Unemployment Insurance) at azdes.gov 

    ▪ Clients with Limited English Proficiency (LEP) and without a translator can call (602) 542-4791 for assistance. 

     

    Eligibility Requirement 

    To be eligible for Unemployment Insurance Benefits, an individual needs to have lost their job through no fault of their own and their employer needs to be a participant in the Unemployment Insurance program and meet one of the following criteria: 

    At least 390 times the Arizona minimum wage in your highest earning quarter and the total of the other three quarters must equal at least one half of the amount in your high quarter. For example, if you made $5000 in your highest quarter you need to have earned a total of $2500 within the remaining three quarters combined. 

    Or at least $7000 in total wages in at least two quarters of the base period, with wages in one quarter equal to $5987.50 or more 

    The four calendar quarters can be found below: 

    ▪ Quarter One: January 1 – March 31 

    ▪ Quarter Two: April 1 – June 30 

    ▪ Quarter Three: July 1 – September 30 

    ▪ Quarter Four: October 1 – December 31 

    Note: It is likely that clients will need to have worked full-time for six months to one year to qualify for unemployment insurance benefits. 

     

    What Do You Need to Apply? 

    Your Social Security Number 

    Arizona Driver’s License or Arizona State Issued ID (Note: you may still complete your application without these two items) 

    Your mailing address, city, state and ZIP code 

    If you live in Arizona, know the county where you reside 

    The names, addresses, and phone numbers of all your employers for the last 18 months 

    The last day you worked immediately prior to filing your unemployment insurance claim 

    If you received severance, vacation, holiday or payment for unused sick pay: give the amount (before deductions) and the date it was paid to you 

    The name and local number of your union hall, if applicable 

    Alien Registration Number, if applicable 

    Copy # 4 of your DD Form 214 if released from the military in the last 18 months 

    SF 8 or SF 50 if employed in Federal Civilian service in the last 18 months 

    If you are collecting a pension (other than Social Security), you will need the start date of the pension and the monthly benefit amount 

    It is very important applicants are prepared with this information as they begin to file the claim. As applicants move through the process, any eligibility issues will be identified. An individual can know his or her application is successfully submitted when reaching the end of the application, certifying the statements made on the application are true, and receiving a confirmation number. 

    More information about how to apply can be found in the following videos: 

    How To File An Unemployment Insurance Claim video 

    How to Apply for Unemployment Benefits video’ 

    Note: The requirement to actively seek work (“work search”) has been temporarily suspended. You will not be able to enter information regarding these questions in the online system. The answers to these queries will not be used to determine your eligibility. 

     

    What Happens if you are Approved? 

    If an individual is approved, they must file a weekly continued claim regardless of their eligibility status. An individual may earn up to $30.50 in a week without affecting their weekly benefit. Claims can be filed online from Sunday through 6 PM on Friday. 

    The individual will also need to do the following: 

    ▪ Confirm your identity with a client pin 

    ▪ Report your wages 

    If an individual does qualify for unemployment insurance and meet weekly check ins then they will receive four percent of your highest quarterly earnings from the past year. If an individual was working a full-time job and making minimum wage, they will likely receive about $200 per month but it will vary based on the salary they received prior to losing their job. 

     

    What Happens if you are Denied? 

    All decisions about an individual’s eligibility to receive unemployment insurance benefits are based on the laws, rules and policies of the State of Arizona. 

    If an individual is disqualified, they will be mailed a written notice explaining the reason. 

     

    Unemployment Insurance Extension Under the CARES Act 

    Federal Pandemic Unemployment Compensation 

    This emergency benefit provides most individuals receiving unemployment insurance benefits an emergency increase in traditional unemployment insurance benefits of $600 per week through July 31, 2020. 

    The $600 federal funds will be distributed starting the week of April 13. Retroactive payments will also be made going back to March 29. You are eligible for Pandemic Unemployment Compensation if you receive any of the following benefits: 

    ▪ Unemployment Insurance (UI) 

    ▪ Unemployment Compensation for Federal Employees (UCFE) 

    ▪ Unemployment Compensation for Ex-Servicemembers (UCX) 

    ▪ Pandemic Emergency Unemployment Compensation (PEUC) 

    ▪ Pandemic Unemployment Assistance (PUA) 

    ▪ Extended Benefits (EB) 

    ▪ Shared Work (SW) 

    ▪ Trade Readjustment Allowances (TRA) 

    ▪ Disaster Unemployment Assistance (DUA) 

    You will not have to take any extra steps, or refile, to receive these Pandemic Unemployment Compensation funds. 

     

    Pandemic Unemployment Assistance (PUA) 

    The Pandemic Unemployment Assistant program is a new program that provides benefits to individuals who are not otherwise eligible for Unemployment Insurance. DES is making changes to its system to process benefit calculations and eligibility determinations for PUA and will attempt to reach out to clients if additional information is available regarding their eligibility. 

    PUA provides benefits to covered individuals. Covered individuals are not eligible for regular unemployment compensation or extended benefits under state or Federal law or Pandemic Emergency Unemployment Compensation (PEUC). 

    This includes individuals who: 

    ▪ have exhausted all rights to such benefits, 

    ▪ are self-employed, 

    ▪ are seeking part-time employment, 

    This is not an official guide to unemployment insurance benefits. The official guide can be found here: https://des.az.gov/sites/default/files/legacy/dl/UIB-1240A.pdf

    ▪ lack sufficient work history, or 

    ▪ otherwise do not qualify for regular unemployment compensation or extended benefits under state or Federal law or PEUC. 

    In general, PUA provides up to 39 weeks of benefits to qualifying individuals who are otherwise able to work and available for work within the meaning of applicable Arizona state statute, except that they are unemployed, partially unemployed, or unable or unavailable to work due to one of the COVID-19 related reasons identified in the CARES Act. Through July 25, 2020, individuals receiving PUA benefits may also receive the additional $600 payment provided under the (FPUC) program if they are eligible for benefits for the week. 

    If you already applied for Unemployment Insurance benefits and you think you may be eligible for PUA the Department will contact you when further action is needed. Keep a record of your earnings each week as this information will be required to determine your eligibility when PUA is implemented. 

     

    Pandemic Emergency Unemployment Compensation (PEUC) 

    This benefit provides for up to 13 weeks of benefits to individuals who have exhausted regular Unemployment Compensation (UC) under state or federal law, have no rights to regular UC under any other state or federal law, are not receiving compensation under the UC laws of Canada, and are able to work, available for work, and actively seeking work. However, states must offer flexibility in meeting the “actively seeking work” requirement if individuals are unable to search for work because of COVID-19, including because of illness, quarantine, or movement restriction. 

    If your benefits are affected, DES will notify you. If you have applied for or are currently receiving unemployment benefits, you do not need to apply again to access these benefits. 

     

    Short-Term Crisis Services 

    What is it? Short-Term Crisis Services (STCS) Program provides temporary assistance to low-income families experiencing an emergency need that cannot be met immediately by their own income, and resources to help stabilize an immediate financial crisis. A dependent child must live in the home. 

    The program provides emergency assistance with: 

    ▪ Preventing homlessness by helping with rent or mortgage payments 

    ▪ Emergency Shelter 

    ▪ Utility payments and utility deposit assistance 

    ▪ Special needs related to maintaining or securing employment 

    ▪ Rental deposits 

     

    What is a crisis, according to the STCS program? 

    ▪ Loss of income 

    ▪ An unforeseen event that makes it difficult to meet one’s expenses 

    ▪ A situation that endangers the health and safety of the family 

     

    Who is eligible? 

    ▪ A resident of Arizona at the time of application 

    ▪ Have a child under the age of 18 that meets US Citizenship or qualified legal resident criteria 

    ▪ Have a total gross household income not exceeding 125% of the Federal Poverty Guidelines. Income can be slightly higher for households that include one or more senior citizens (60 years of age or older) or persons with disabilities 

     

    How to apply? Contact your local Community Action Agency. Please note that there is high demand for assistance from Community Action Agencies, and their phone lines get very busy. It may take you some time to get through. 

    Maricopa County Maricopa County Human Services 234 N. Central Ave. Suite 3000 Phoenix, AZ 85009 602-506-5911 

    Maricopa County, City of Glendale 

     

    City of Glendale Community Action Programs 5850 W. Glendale Ave, Suite B-51 Glendale, AZ 85301 623-930-2854 

    Maricopa County, City of Phoenix City of Phoenix Human Services 200 W. Washington St. 17th Floor Phoenix, AZ 85003 602-262-4520 (Main line) 602-262-6631 (Senior Services Intake line) 

    Maricopa County, City of Mesa Mesa Community Action Network 635 E. Broadway Rd, Mesa, AZ 85204 480-833-9200 

    Pima County Pima County Community Service Department 2798 E. Ajo Way, Tucson, AZ 85713 520-724-2667 

    This is not an official guide to unemployment insurance benefits. The official guide can be found here: https://des.az.gov/sites/default/files/legacy/dl/UIB-1240A.pdf

     

    Who is Hiring? 

    ▪ Safeway and Albertsons: https://recruiting.adp.com/srccar/public/RTI.home?c=1208301&d=Externa 

    ▪ Costco: https://cta.cadienttalent.com/index.jsp?locale=en_US&APPLICATIONNAME=CostcoNonReqExt 

    ▪ FRY’s: https://jobs.kroger.com/search/?q=&locationsearch=Phoenix 

    ▪ UPS: https://upscareers.jobs/jobs/?location=phoenix 

    ▪ FedEx: https://careers.fedex.com/fedex/jobs?stretch=10&stretchUnit=MILES&location=Phoenix,%20AZ,%20United%20States&woe=7&page=1 

    ▪ Dominos: https://jobs.dominos.com/dominos-careers/jobs 

    ▪ Food Delivery: Postmates, DoorDash, GrubHub, and UberEats 

    ▪ Sanitation, janitorial, and waste management positions are open and hiring

    ▪ AZ Tourism: toruism.az.gov/hiring-opportunities

     

    Job Finding Assistance

    Looking for a job? Check out this list of 200+ employers who are hiring right now, including links to their job pages. The Arizona Hospitality Workforce Connection connects trained and motivated tourism industry employees to employers who have urgent hiring needs. View openings in the areas of customer service, front office, HR, food service, housekeeping, security and more. For more information, click here.

     

    Pipeline AZ

    Arizona@Work

     

    ARIZONA@WORK continues to provide innovative workforce resources to employers and job seekers amid the health emergency. It offers tools to retain employees, information on the Paycheck Protection Program and more. For more information, click here.

     

    COVID-19 Specific Benefits

    Arizona Public Service Electric 

    They have established a temporary new Customer Support Fund to provide bill assistance to residential and small business customers who are experiencing financial strain due to the COVID-19 virus. 

    Customers who are having any of the following difficulties paying their bill due to COVID-19 can call our Customer Care center for assistance: 

    ▪ A loss or reduction of income 

    ▪ Unexpected expenses that cause a lack of resources to pay their bill 

    ▪ A condition exists that endangers the health or safety of the customer’s household 

    Below are the details of the program: 

    ▪ Customer can receive a one-time $100 bill credit per account 

    ▪ The Customer Support Fund is set up for APS residential and small business customers and will be managed and distributed by APS 

    ▪ Income or crisis verification documentation will not be required 

    ▪ Receiving funds through this program will not affect eligibility for our assistance programs including Crisis Bill Assistance, Energy Support program or SHARE 

    ▪ Customers can be directed to call our Customer Care center at (602) 371-7171 in (metro Phoenix) or (800) 253-9405 (in other areas) 

    This program is intended to help our customers during this time of need without putting a burden on our agency partners. 

     

    United Way 

    United Way Worldwide has created the COVID-19 Community Response and Recovery Fund. Individuals can dial 211 to speak to someone about local assistance at any time. 

    This is not an official guide to unemployment insurance benefits. The official guide can be found here: https://des.az.gov/sites/default/files/legacy/dl/UIB-1240A.pdf.

  • Educational Resources

    Educational Resources


    Internet Access

    Cox is now offering 2 months free, then $9.95 per month, for those who qualify.

    To qualify for the Connect2Compete affordable internet program, you must not be an existing Cox internet customer, and your household must have at least one K-12 student and participate in a government assistance program (like free-and-reduced lunch, SNAP, or TANF). Applicants may need to provide documentation for eligibility. Please share this program with your friends and help them apply! (To apply by phone: 1-855-904-2225)

    For more information, click here.

     

    ASU for You – ASU Superpage for Learners of ALL Levels

    For more information, click here.

     

    ASU Mary Lou Fulton Teachers College Community Resources for K-12

    For more information, click here.

     

    For infants-prek families: First Things First

    For more information, click here.

     

    VOOKS

    VOOKS is offering 30 days free. This is an ad free, online library of animated story books. In addition to the free 30 days, there are resource guides with some books to do easy at home activities. For more information, click here.

     

    Mystery Science

    Ever seen Mystery Doug? If you like him, check out Mystery Science for a free membership and a starter list of easy, online K-5 science lessons you can do at home.For more information, click here.

     

    Brain POP

    Offering free access to interactive activities in a wide variety of subject for Kinder through middle school. They also have Brain POP ELL for English Language Learners. For more information, click here.

     

    Printable Education Packets For Grades Kindergarten – 8th Grade

    Click your grade level: Kindergarten, 1st Grade, 2nd Grade, 3rd Grade, 4th Grade, 5th Grade, 6th Grade, 7th Grade, and 8th Grade.

     

    Learn At Home – Scholastic

    Even when schools are closed, you can keep the learning going with these special cross-curricular journeys. Every day includes four separate learning experiences, each built around a thrilling, meaningful story or video. Kids can do them on their own, with their families, or with their teachers. To find your grade level and let the learning begin, click here.

  • Community Resources

    Community Resources


    How To Contact Your Resettlement Agency?

    Catholic Community Services Tucson: (520) 433-1669

    Arizona Immigrant and Refugee Services (AIRS): 602-461-4934

    Catholic Charities Phoenix: 1-888-271-0028

    Lutheran Social Services of the Southwest (LSS) Phoenix: 602-885-3403

    Lutheran Social Services of the Southwest (LSS) Tucson: 520-955-3803

    International Rescue Committee (IRC) Phoenix: 602-651-4390

    International Rescue Committee (IRC) Tucson: 520-308-1086

     

    Watch a video message from Police Chief Jeri Williams.  Your help in sharing this video and the chief’s message is appreciated as we work together to protect our community and loved ones.  Police and 9-1-1 services are still in operation and we encourage you to follow us through our social media channels to receive updates on police services.

    Video and Information:  https://www.phoenix.gov/newsroom/police/1089

    City of Phoenix Impacted Services:  https://www.phoenix.gov/newsroom/em-and-hs/1054

     

    If schools are canceled, and students don’t have access to internet, Spectrum company is offering free services to those students. All they have to do is call 1-844-488-4398

     

    If there are families who are quarantined in a household with an abuser and/or they feel unsafe, have a dangerous house situation, etc. – they can reach out to National Domestic Violence Hotline at 1-800-799-7233 or TTY at 1-800-787-3224 or chat online at thehotline.org

     

    Free Legal Services

    Snell & Wilmer is offering a free legal aid clinic to people who have questions about unemployment insurance, the CARES Act stimulus checks and the inability to pay rent on their housing.

    For more information, click here.

     

    Food and Cash Assistance – DES

    The Department of Economic Security (DES) is committed to providing assistance to communities during the COVID-19 outbreak to meet their basic needs. To apply for Nutrition, Cash and Medical Assistance, visit Health-e-Arizona or call (855) 432-7587.

     

    Food Insecurity – DES Services Related to COVID-19

    Governor Doug Ducey and the Arizona Department of Economic Security (DES) announced today the USDA Food and Nutrition Service (FNS) authorized DES to provide Arizona P-EBT Pandemic School Meal Replacement Benefits to households with children who are eligible for free or reduced-price school meals. Benefits will first be distributed to the majority of existing eligible Supplemental Nutrition Assistance Program (SNAP) households this week via their existing accounts. DES will also coordinate with the Arizona Department of Education to identify eligible households who do not already participate in SNAP; those households will receive Electronic Benefit Transfer (EBT) cards with benefits beginning in early May. For families whose children participated in the free or reduced-price school lunch program, but have not received notification, DES will create a web application for them to submit their information to the Department for processing. The benefits will be retroactive to March 16, 2020, and are calculated based on the number of school days for which the child would have received assistance from school meal programs. Eligible families will receive $69 for March, $126 in April, and $120 in May, for each child. Families that have been accessing meals from schools during the closure are still eligible for these benefits. For more information, click here.

    The DES Coordinated Hunger Relief Program partners with regional food banks to provide food to individuals in need. To find a food bank near you, visit The Arizona Food Bank Network or call 602-528-3434. For more information, click here.

    Click here for more DES services.

     

    SNAP

    Double Up Food Bucks, SNAP’s matching program at farmer’s markets, has lifted the matching cap through April 30th. This means that families can double any amount of SNAP benefits when purchasing local food at farmer’s markets, CSA’s and grocery stores that participate in Double Up Food Bucks Arizona. For more information, click here.

    Updates for SNAP Recipients: If you currently receive nutrition assistance (SNAP benefits), please note these important changes: All eligible Nutrition Assistance households will receive the maximum benefits allotted for their household size for April and May. If you were due to renew your benefits in March, April or May of 2020, you will not need to contact DES to reapply for an additional six months. Work requirements for Nutrition and Cash Assistance recipients are temporarily suspended while the COVID-19 pandemic continues to affect employment opportunities. For more information, click here.

     

    P-EBT Information – Arizona Food Bank

    Download (PDF, Unknown)

     

    Financial Assistance

    The Department of Economic Security is offering a variety of financial assistance programs to those impacted by the coronavirus. Click here for more information.

     

    Food Delivery – AAA

    Home Delivered Meals programs provide nutritious meals to eligible older adults. Contact the 24-hour SENIOR help line to find a meal delivery program in your area or inquire about funding assistance: 602-264-4357. You must be an eligible older adult to qualify. For more information, click here.

     

    WIC –

    The Women, Infants and Children (WIC) Program says they are ready to help those affected by COVID-19. WIC can provide assistance for families with infants and children up to 5 years of age, as well as to women who are pregnant, breastfeeding, or whose pregnancy ended fewer than 6 months ago.

    The layoffs and business closures that have accompanied the COVID-19 pandemic likely mean more people are WIC-eligible. Other eligibility factors include:

    Receiving AHCCCS/SNAP benefits;
    Earning less than 185 percent of poverty guidelines (i.e., a family of four earning up to $3,970/month);
    Fostering children
    WIC staff will pre-screen prospective clients over the phone, and then schedule an appointment for a phone meeting. Documents can be uploaded to WIC using a secure website, and, if a family qualifies, their food benefits will be uploaded to their eWIC card. The eWIC card can be mailed directly to them, eliminating the need for face-to-face meetings.

    Some services, like breast pump delivery, still require a physical visit, but contact is limited.

    At this time, WIC is discouraging in-person visits to their clinics, but is ready to provide services telepathically.

    Those who are new to WIC, think they may qualify, or need to renew their benefits should call 520-724-7777 within Pima County, the Arizona line at 800-252- 5942, or visit www.azwic.gov to find the closest clinic.

     

    Childcare For Essential Workers – YMCA

    If you’re interested, the Y has different pricing options for families and scholarships available.

    Childcare is available Monday through Friday and they’re currently serving kids ages 5-12.

    For more information or to register, click HERE.

    One-N-Ten – LGBTQ+ Youth Affected by COVD-19

    One·n·ten is providing emergency financial assistance to LGBTQ+ youth impacted by the COVID-19 pandemic. These resources are designated for young adults 18-24 years old, legally emancipated minors or a guardian of an underage one▪n▪ten youth who will use the funds to support their child. LGBTQ youth can also check out the one·n·ten resource directory to connect to support services and groups. For more information, click here.

     

    Resources During School Closure

    Download (PDF, Unknown)

     

    Notice for Postponement of Eviction Enforcement – Community Legal Services

    Tenant COVID-19 Notice for Postponement of Eviction Enforcement form and document with tips for using the form.

    COVID-19 Notice

    Download (PDF, Unknown)

     

    Tips for Using the Attached COVID-19 Notice

    Download (PDF, Unknown)

     

    24-Hour Nurse Line Numbers by Health Plan

    If you don’t have a primary care provider or health home, and you have AHCCCS / Arizona Medicaid, then call this number if you think you have COVID-19. For the MercyCare RBHA line, call the number listed, press 1, then say “nurses line”.

    Arizona Complete Health (ACC & RBHA): 1-866-534-5963

    Banner (ACC & LTC): 1-888-747-7990

    Care 1st: 1-800-746-3163

    Magellan: 1-800-424-5891

    Mercy Care (ACC & LTC): 1-800-624-3879

    Mercy Care (RBHA): 1-800-564-5465

    United Healthcare (ACC & LTC): 1-877-440-0255

    Health Choice Arizona (ACC & RBHA): 1-855-458-0622

    CMDP: 1-800-201-1795

    DDD AIHP: 1-844-770-9500

     

    Arizona COVID-19 Community Response Fund

    The Arizona COVID-19 Community Response Fund will provide flexible resources to organizations in Arizona working with communities who are impacted by COVID-19, also known as the coronavirus.

    We are accepting funding requests from Arizona nonprofits whose ability to provide services to the community are impacted by COVID-19. Please complete our online form if your organization is assisting families and children with essential and direct services, including but not limited to, food security, childcare, education support, healthcare (including mental health), human services, or eldercare.

    If you have questions, please contact us at info@azfoundation.org or by calling 602.381.1400. More information HERE.

     

    Arizona Together

    Click here for a list of resources in Arizona.

    We are committed to making sure Arizonans have access to the resources they need as we work to get our state through the COVID-19 outbreak. We’re in this together.

    For more information about COVID-19 in English or Spanish, dial 2-1-1.

    If you need public assistance, email publicassistance@az.gov.

     

    Arizona 2-1-1

    In an effort to answer questions about coronavirus, Arizona Gov. Doug Ducey announced the launch of the state’s COVID-19 hotline. The Crisis Response Network and will offer a place to field questions and concerns from Arizona residents about COVID-19. More information on hotline here.

    Local resources and information on the coronavirus 2019 outbreak, click here.

     

    Feeding Kids in Arizona

    Click here, to see all listings.

     

    No Kid Hungry

    No Kid Hungry launched a texting hotline to let parents know about emergency food distribution sites in their neighborhoods.

    Text the word “FOOD” or “COMIDA” to 877-877 to find the nearest sites. For more information, click here.

     

    Pima Works

    Because so many people are out of a job, Pima County launched a new website with resources that can offer some help. The county says the site has information about employment training. There will also be access to specialists who can offer guidance on accessing the state’s unemployment insurance benefits. Those specialists can also help find job leads and make referrals to other resources in the community.

    For more information, click here.

     

    Psychological First Aid (PFA) Webinar – Switchboard

    In any severe mass event, like a pandemic, it is common to have a rapid increase in the number of people experiencing distress, including being scared, confused, overwhelmed, uncertain, angry, and sad. Psychological First Aid (PFA) is an evidence-based intervention designed to help stabilize and mitigate psychological distress and to facilitate coping and functioning in the immediate aftermath of disasters and other tragic events. PFA is not counseling or therapy and anyone in any sector can provide PFA. Some of the traditional approaches used in PFA must be adapted to fit the needs of a pandemic or epidemic, where the ability to connect with clients, social supports, and community resources may be compromised. This webinar will review the basic principles of PFA while modifying them for the unique context refugee service providers and their clients are currently facing due to COVID-19. For more information, click here.

     

    Court Assistance – AZ Court Help

    AZ Court Help has provided mini videos to walk you through how to get a protective order, get married at a courthouse, update child support payments and more during COVID-19. Fore more information, click here.

    FindHello Resource App

    A mobile app in several languages that helps you find resources around you. Click here to learn more about the app!

     

    Information on Tele-Therapy Software – Heal Torture

    Click here to learn about tele-health software used by different organizations.

     

    Coping With Stress During Outbreak – CDC

    The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. Click here for more information.

     

    Parent/Care Giver Guide To Helping Families Cope With Coronavirus Disease 2019

    Download (PDF, Unknown)

     

    Talking to Children: Tips for Care givers, Parents, and Teachers During Infectious Disease Outbreaks

    Download (PDF, Unknown)

     

    Meals – Welcome To America Project

    Welcome to America Project introduced a program to encourage our community to share meals with refugee families. No, not physically. Virtually. During difficult times, the most vulnerable people, refugees included, suffer most. Local refugee families find themselves suddenly out of work at a time when they were getting traction and establishing themselves in their new land. Without income, food is scarce. The Welcome To America Project is collecting $20 gift cards from Food City and Walmart, two stores near refugee apartments, to share with refugee families to supplement meals. We cannot dine physically with the families, but we can lift spirits and make certain families are fed for a day. If you’d like to share a meal with a refugee family, click here to donate online (please note your donation is to ‘Share a Meal’) or send Food City or Walmart gift cards to: The Welcome to America Project, 1711 W. University Dr. #158, Tempe, AZ 85281. For more information, click here.

     

    Resources to help cover Burial Costs

    Maricopa County can assist with burial fees. Individuals must go through a state-contracted funeral home and complete an application found here: https://www.maricopa.gov/Faq.aspx?QID=221 The funeral home will refer the case to the burial program if the decedent’s estate or their family’s total assets are less than $350.00. If the funds are less than $350.00 the program will review the case to determine what financial assistance is available. For more information please call the burial coordinator at 602-506-5801.x or visit https://www.maricopa.gov/524/Burial-Assistance

    Individuals can also donate the body at no cost to the family. Other help: Social Security One-Time Death Benefit https://www.funeralwise.com/plan/paying/getting-federal-assistance/ 2-1-1 has information here: https://arizona.myresourcedirectory.com/index.php?option=com_cpx&task=services.code&code=PB-0900

  • Information for Elderly Populations

    INFORMATION FOR ELDERLY POPULATIONS


    State of Arizona now has a 24 hr. help line for seniors unable to access groceries: 602-264-4357

    List of Resources for Arizona Seniors Amid the Coronavirus Outbreak

    Click here to see updated list of resources.

     

    Senior Assistance – Foundation Senior Living

    The Foundation for Senior Living is offering utility bill assistance, emergency appliance replacement and HVAC repair/replacement for residents in Maricopa County. Income limits apply, please call for eligibility: NW Valley Residents (Peoria, Sun City, Waddell, Youngtown): 623-979-3911 ext. 401 Other Maricopa County: 602-285-0505 ext 106

     

    OLDER ADULTS

    Older adults and people who have severe chronic medical conditions like heart, lung or kidney disease are at higher risk for more serious COVID-19 illness. This may be because:

      • As people age, their immune systems change, making it harder for their body to fight off diseases and infection.
      • Many older adults are also more likely to have underlying health conditions that make it harder to cope with and recover from illness.

    If you are at increased risk for COVID-19 complications due to age or because you have a severe underlying medical condition, it is especially important for you to take actions to reduce your risk of exposure. These actions can slow the spread and reduce the impact of disease.

     

    How You Can Protect Yourself

      • Wash hands frequently with soap and water for at least 20 seconds each time, especially when you’ve been around young children.
      • Avoid touching your eyes, nose, and mouth with unwashed hands
      • Avoid close contact with people who are sick for any reason.
      • Consider avoiding crowds.
      • Stay in touch with others by phone or email. You may need to ask for help from friends, family, neighbors, community health workers, etc. if you become sick.
      • Determine who can provide you with care if your caregiver gets sick.
      • Clean and disinfect your home to remove germs: practice routine cleaning of frequently-touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones).
      • Stay up to date on CDC Travel Health Notices if you are planning on traveling.
      • Make sure keep enough medications on hand in case you get sick.

    If You Get Sick

    Stay home and call your healthcare provider and let them know about your symptoms. Tell them that you have or may have COVID-19. This will help them take care of you and keep other people from getting infected or exposed.

    What Others Can Do to Support Older Adults

      • Know what medications your loved one is taking and see if you can help them have extra on hand.
      • Monitor food and other medical supplies (oxygen, incontinence, dialysis, wound care) needed and create a back-up plan.
      • If you care for a loved one living in a care facility, monitor the situation, ask about the health of the other residents frequently, and know the protocol if there is an outbreak.

    Watch for Symptoms and Emergency Warning Signs

      • Pay attention for potential COVID-19 symptoms including, fever, cough, and shortness of breath. If you feel like you are developing symptoms, call your doctor.
      • If you develop emergency warning signs for COVID-19, get medical attention immediately. In adults, emergency warning signs*:
          • Difficulty breathing or shortness of breath
          • Persistent pain or pressure in the chest
          • New confusion or inability to arouse
          • Bluish lips or face

    FOR MORE INFORMATION, CLICK HERE.

  • Self-Care for Providers and Clients

    Self-Care for Providers and Clients


    Managing Stress and Anxiety

    Available in Arabic, Burmese, Dari, English, French, Kachin, Karen, Karenii, Kinyarwanda, Kirundi, Kiswahili, Nepali, Pashto, Rohingya, Spanish, Tigrinya, and Ukrainian.

     

    Psychological First Aid (PFA) Webinar – Switchboard

    In any severe mass event, like a pandemic, it is common to have a rapid increase in the number of people experiencing distress, including being scared, confused, overwhelmed, uncertain, angry, and sad. Psychological First Aid (PFA) is an evidence-based intervention designed to help stabilize and mitigate psychological distress and to facilitate coping and functioning in the immediate aftermath of disasters and other tragic events. PFA is not counseling or therapy and anyone in any sector can provide PFA. Some of the traditional approaches used in PFA must be adapted to fit the needs of a pandemic or epidemic, where the ability to connect with clients, social supports, and community resources may be compromised. This webinar will review the basic principles of PFA while modifying them for the unique context refugee service providers and their clients are currently facing due to COVID-19. For more information, click here.

    Mental Health Resources

    The following organizations offer in-person counseling, but may provide services through video or phone during the COVID-19 pandemic. Contact your desired location to inquire about virtual services. Southwest Behavioral Health – Outpatient Clinics: Offers integrated health care services (including youth counseling) on a sliding fee discount for patients without health care coverage based on their ability to pay. The outpatient clinics also accept AHCCCS and other insurance plans. Arizona’s Children’s Association: This organization offers a variety of services, including individual, group and family counseling, family support services, parenting support and trauma support. Valle del Sol Youth & Family Services: Help children achieve success in school, maintain and restore healthy family relationships, avoid delinquency and help families function effectively in their environment. The organization accepts AHCCCS, private pay and other health plans. For more information, click here.

     

    AZ Crisis Response Network – Mental Health

    The stress, fear and anxiety that many of us feel during this COVID-19 pandemic can be overwhelming. During this time of uncertainty, it’s very important to acknowledge that you or a loved one may need help coping in a healthy way. The following organizations and hotlines are available if you need help: AZ Crisis Response Network: Trained crisis intervention specialists are available 24/7 to help over the phone with a wide variety of issues and help connect you to local resources.

    Substance Abuse and Mental Health Services Administration (SAMHSA) – Disaster Distress Hotline: 1-800-985-5990 or text TalkWithUs to 66746 American Addiction Centers are hosting free virtual AA and NA support meetings based on traditional 12-step meetings and hosted by a person in recovery.

    National Child Abuse Hotline: 1-800-422-4453; call 24/7 to report child abuse or neglect, obtain crisis intervention support and referrals to thousands of emergency and social service programs. All calls are confidential. Q Chat provides youth ages 13-19 with an opportunity to stay connected through discussion groups led by trained facilitators. Youth can view a video to see what the discussion group will be like before signing up.

    Teen Lifeline: ​(602) 248-8336; available for Arizona teens in crisis National Domestic

    Violence Hotline: 1-800-799-7233

    New Life Center is open and providing services to survivors of domestic and sexual violence during COVID19. Call 623-932-4404 24 hours/day, 7 days/week.

    EMPACT Suicide Prevention Center: 480-784-1500; offers crisis and behavioral health services to children, adults and families.

    For more information, click here.

     

    Wellbeing for Service Providers during COVID-19: Managing our Own Emotional Needs While Helping Refugee Clients

    People in helping professions are being challenged in numerous personal and professional ways during the COVID-19 pandemic. Service providers are supporting clients who may be in crisis due to employment, childcare or healthcare needs. At the same time, we ourselves may be in crisis for similar reasons. The challenge of caring for and being concerned about family and friends, as well as clients, is leading to extreme stress in many helping professionals. For tips to cope with stress, click here.

     

    Helping Refugee Clients Cope During the COVID-19 Crisis

    This blog post offers tips on how to help your clients cope during the COVID-19 crisis, including suggestions for sharing information in a trauma-informed way and supporting clients’ mental health and wellbeing. For more information, click here.

     

    Helping Refugee Children and Parents Cope During the COVID-19 Crisis

    This blog post offers tips on how to help families cope during the COVID-19 crisis. Helping children begin to develop coping skills in response to COVID-19 stressors can not only help them get through this volatile time, but also positively manage feelings during uncertain times in the future. For more information, click here.

     

    Psycho-educational Booklet-Series by the NOW Working Group Trauma Surviving

    Many young people suffer from the effects of traumatic experiences. To provide youth with an understanding of impacts accompanied by trauma, the booklet series “Trauma Surviving and Hope” addresses post-traumatic symptoms. In various picture stories, problems faced after emotional injuries like sleeplessness, lack of concentration, loss and grief, anxiety, anger and aggression and dark memories are described and strategies to alleviate them are suggested.

    Click the category: Sleeplessness, Unfocused/Forgetful, Inactivity, Sadness, Anger, and Feeling Hurt.

  • CLOSURES

    CLOSURES


    Resettlement Agency – Contact Information

    Some Resettlement Agency’s physical offices are currently closed, but ALL agencies are still serving clients. Please reach out to your resettlement agency if you have any needs. Below is each agency’s emergency and after hours telephone numbers. 

    Catholic Community Services Tucson: (520) 433-1669

    Arizona Immigrant and Refugee Services (AIRS): 602-461-4934

    Catholic Charities Phoenix: 1-888-271-0028

    Lutheran Social Services of the Southwest (LSS) Phoenix: 602-885-3403

    Lutheran Social Services of the Southwest (LSS) Tucson: 520-955-3803

    International Rescue Committee (IRC) Phoenix: 602-651-4390

    International Rescue Committee (IRC) Tucson: 520-308-1086

     

    USCIS

    On March 18, U.S. Citizenship and Immigration Services temporarily suspended in-person services at its field offices, asylum offices, and application support centers (ASCs) to help slow the spread of coronavirus (COVID-19). USCIS offices will begin to reopen on May 4 unless the public closures are extended further. Employees in these offices are continuing to perform mission-essential services that do not require face-to-face contact with the public.

    USCIS will continue to provide limited emergency services. Please call the Contact Center for assistance with emergency services.

    Announcement – U.S. Citizenship and Immigration Services today announced that beginning April 1, 2020, H-1B cap-subject petitions for fiscal year 2021, including those petitions eligible for the advanced degree exemption, may be filed with USCIS if based on a selected registration. A petitioner is only eligible to file an FY 2021 H-1B cap-subject petition if it registered the beneficiary in the H‑1B registration process, and USCIS selected the registration submitted for the beneficiary.
    An H-1B cap-subject petition must be properly filed within the period indicated on the relevant registration selection notice. The period for filing the H-1B cap-subject petition will be at least 90 days. Online filing is not available for H-1B petitions, so petitioners seeking to file H-1B petitions must do so by paper. Petitioners must include a copy of the applicable registration selection notice with the FY 2021 H-1B cap-subject petition.
    Petitioners filing H-1B cap-subject petitions, including those petitions eligible for the advanced degree exemption, must still establish eligibility for petition approval at the time the petition is filed and through adjudication, based on existing statutory and regulatory requirements. Selection in the registration process does not relieve the petitioner from submitting evidence or otherwise establishing eligibility, as registration only pertains to eligibility to file the H-1B cap-subject petition.
    For more information, visit the H-1B Electronic Registration Process page. To access all of our online tools and resources, please visit our Tools page.

     

    Social Security Administration – Social Security Card Applications

    Social Security offices are closed, but the Social Security Administration is still accepting applications online, at www.socialsecurity.gov. Search for the SS5 form, and after the form is filled out and submitted online, send the form in the mail, and the social security card will be mailed back to the client or the agency.

     

    All school districts in Arizona are closed until at least April 10th. Please contact your child’s school to find out about homework and online classes.

     

    All colleges will move to online activities or will provide take home work. 

     

    Somali American United Council – Starting Monday, March 23, 2020, Somali American United Council facilities will be open from 9 am to 5 pm. All classes will be suspended from Monday, March 23, 2020 to Friday, April 3, 2020 and educational materials will be delivered to the residence of our clients.

     

    Case management will take place by appointment only. Sister Nora, our Program Manager will coordinate timesheet and make sure the proper implementation of the present temporary work schedule.

     

    Pima Community College The PCC Adult Basic Education program has suspended all face-to-face registration, assessment, and instruction through March 27th, 2020.  This includes classes and testing services we offer in the community and REP new arrival registrations. Please reach out to me via email with any questions or concerns. PCC Student Wellness Assistance is available 24/7 at 1-833-251-9941. REP students can reach out to them if necessary.

     

    Tucson Refugee Ministries – We will send out communications about how you can connect back in when the social quarantine is over.

     

    The Welcome to America Project – All donations, deliveries, and welcomes have been suspended since further notice.

     

    Banner University Medical Center– No children under 14 are allowed into the hospital at this time. All visitors and patients are being screened at the main entrance for fever and symptoms. For questions related to the Refugee Health Screening in Pima County, contact Natasha Korosteleva at (520) 891-0422 or  Nataliya.Korosteleva@bannerhealth.com

     

    Marana Health (Pima County) – Due to a reduction in available staff and supplies, we are temporarily closing five smaller Health Centers and combining them with larger facilities.

    Sites affected are East Side, Freedom Park, Ortiz, Ellie Towne, and Keeling Health Centers. East Side has moved to Wilmot Family Health Center, Freedom Park to Primary Care Health Center, Ortiz Community to MHC Marana Main Health Center, and Ellie Towne and Keeling Health Centers to Flowing Wells Family Health Center.

    These site consolidations will continue until staffing and supply levels return to normal. MHC Main Pharmacy hours are now 8:30 am – 5 pm. Regular hours will resume when COVID19 subsides. Our Behavioral Health Services Department will be temporarily discontinuing the Psychiatric Evaluation Walk-In clinic. If you are in need of a Psychiatric Evaluation or other behavioral health services, please call 682-1091 option 2.

  • Preferred Providers (Maricopa)

    Preferred Providers


    The providers listed below are preferred because they have worked with resettlement agencies and their clients in the past.

     

    Abrazo Medical Group Maryvale – Specialty

    At the Abrazo Medical Group Maryvale MultiSpecialty in Phoenix, our attentive physicians, nurses and support staff, as well as an environment designed with your comfort and safety in mind are what set us apart. If you or a loved one needs specialized care for an injury, illness or medical condition, you can rely on us for our expertise and a level of service that goes above and beyond. Our medical facility is equipped to cater to a wide range of healthcare needs in a caring and supportive environment. We offer a full range of patient-centered healthcare services backed by the Abrazo Medical Group’s commitment to excellence.

    4524 N. Maryvale Pkwy, Suite 220

    Phoenix, AZ 85031

    (623) 535-4582

    abrazomedicalgroup.com/maryvale-multispecialty

     

    Adelante Healthcare West Phoenix – Primary Care and WIC

    Adelante Healthcare Phoenix offers quality primary health care for the whole family. Our caring staff of medical professionals will work with you to get you healthy–and keep you that way.

    7725 N. 43rd Ave. Suite 510

    Phoenix, AZ 85051

    1-(877)-809-5092

    adelantehealthcare.com

     

    Arizona Medical Clinic – Primary Care

    At Arizona Medical Clinic in Phoenix, you are treated with compassion in a warm, friendly environment. Dr. Andy Le founded Arizona Medical Clinic to provide comprehensive medical services for families throughout the Phoenix area. He is board-certified in family medicine and cares for all ages, from newborns to the elderly. The team at Arizona Medical Clinic offers complete medical care, including in-house laboratory testing, diagnostic ultrasound, and preventive medicine. Dr. Le performs comprehensive annual physicals for children and adults, well woman exams, chronic disease management, immunizations, and hepatitis treatment. Arizona Medical Clinic provides a supportive, welcoming environment where you can get the care and treatment you need in one convenient location. Dr. Le also understands the unique needs of each patient and aims to provide personalized, diligent care for all of your healthcare concerns. With attention to detail and genuine concern for your needs, the entire team at Arizona Medical Clinic stands apart as a caring, compassionate support system for you and your family. Call Arizona Medical Care or schedule a visit online today.

    1847 W. Heatherbrae Dr.

    Phoenix, AZ 85015

    (602) 536-5026

     

    5140 E. Thomas Rd.

    Phoenix, AZ 85018

    (602) 536-5028

    thearizonamedicalclinic.com

     

    CHC Ophthalmology – Specialist

    Located at Valleywise Health Phoenix, the CDC Ophthalmology department focuses on eye health. They preform cataract surgery, treat glaucoma, pediatric ophthalmology, cornea and external disease, as well as surgical and medical retina.

    2525 E. Roosevelt St.

    Phoenix, AZ 85008

    (602) 344-1075

    dmgaz.org/comprehensive-healthcare-center

     

    CHC Pediatric Refugee Clinic – Primary Care

    Located within the Comprehensive Health Center (CHC) General Pediatrics Clinic, our Pediatric Refugee Clinic is a medical home for refugee/immigrant children and children born to refugee families. Our staff members include doctors, nurses, medical assistants, care coordinators, social workers, and cultural health navigators. Together, we provide primary care that is culturally and linguistically appropriate.

    2525 E. Roosevelt St.

    Phoenix, AZ 85008

    (602) 344-1018

    dmgaz.org/refugee-clinic

     

    CHC Women’s Clinic – Specialist

    Located within the Comprehensive Health Center (CHC), the Women’s Clinic offer advanced gynecologic ultrasound (sonography), OB/GYN services, breast surgery, maternity services, reproductive endocrinology and infertility, teen pregnancy programs, and women’s refugee services.

    2525 E. Roosevelt St.

    Phoenix, AZ 85008

    (602) 344-5407

    valleywisehealth.org/services/womens-health/

     

    The CORE Institute, North Phoenix Clinic – Specialist

    The CORE Institute specializes in orthopedic, neurology, pain management, spine, and sports medicine.

    18444 N. 25th St. Suite 210

    Phoenix, AZ 85023

    (866) 974-2673

    thecoreinstitute.com/location/north-phoenix-clinic/

     

    Dr. Suzana Adams – Behavioral Health

    Life can be difficult! Certain situations can really be overwhelming! I am here to walk with you on the path to good mental health. Through listening, understanding, discussing, and engaging both sides of your brain (the logical one and the playful intuitive one) we will work together on the issues that concern you the most. The path to good mental health takes dedication, persistence, love, hard work, and education. It requires also making choices that are often difficult. Therapy is a two-way street and we are here to work together. My approach is Existential-Humanistic with a strong analytical background. However, I also use evidence-based techniques, art therapy, and EMDR. It would be my honor to help you !

    2929 E. Camelback Rd.

    Phoenix, AZ 85016

    (602) 400-6804

    suzanaadamspsyd.com

     

    Glendale Gentle Dentistry

    At Glendale Gentle Dentistry our goal is to provide excellent dental care, and to give exceptional service from the moment you call our office. We understand that undergoing even the most basic procedures like a simple cleaning can be a stressful event for some. Our providers and staff are specifically trained to make every patient feel comfortable and relaxed. Glendale Gentle Dentistry is a full dental service office. We are also providers for most insurance companies and plans. We are not a multi-office dental corporation and therefore can give truly personalized one on one dental care without seeing a different doctor or hygienist at each different visit.

    8850 N 43rd. Ave.

    Glendale, AZ 85302

    (623) 939-5131

    glendalegentledentistry.com

     

    Jewish Family and Child Services – Behavioral Health

    Jewish Family & Children’s Service employs a staff of therapists, clinicians, psychiatrists, and nurse practitioners who serve more than 12,000 people across the Valley every year. We can help people of all ages from 0 to 100 learn how to more effectively cope with life’s difficult circumstances. To best meet the needs of our community, we have English and Spanish-speaking staff available at all JFCS clinic locations.

    4747 N. 7th St. Suite 100

    Phoenix, AZ 85014

    (602) 256-0528

    jfcsaz.org/programs-services/counseling-behavioral-health/

     

    Phoenix Children’s Hospital – Specialty and Pediatrics

    With a medical staff of nearly 1,000 specialists, Phoenix Children’s is one of the largest pediatric healthcare systems in the country, and the most comprehensive children’s care facility in the state. We provide inpatient, outpatient, trauma and emergency care across more than 75 sub-specialties. IRC Health Partnership.

    1919 E. Thomas Rd.

    Phoenix, AZ 85016

    (602) 933-1000

    phoenixchildrens.org/specialties

     

    Phoenix Family Medical Clinic – Primary Care and Pediatrics

    When you need fast, urgent medical care, visit Phoenix Family Medical Clinic. We have five locations throughout the Valley to better serve you with or without an appointment. Best of all, our extended clinic hours allow you to get the medical attention you need from our board-certified physicians without feeling rushed. This is perfect for those that prefer to visit the doctor before or after school and work times. We even have appointments available on Saturday mornings at select clinics!

    1108 W. Indian School Rd. Suite B

    Phoenix, AZ 85013

    (602) 773-5600

    phoenixfamilymedical.com/indian-school-clinic

     

    Southwest Behavioral Health – Behavioral Health

    SB&H offers an array of programs to meet the unique needs of the communities we serve. These include outpatient mental health treatment and psychiatric services including medication monitoring; assistance for persons with addictions; intensive inpatient care for persons in crisis; residential housing, in-home and supported housing services; prevention services, community outreach and school-based counseling; services throughout the lifespan for members with Autism Spectrum Disorder (ASD); and four opioid replacement clinics throughout the state that are working tirelessly to save lives and help alleviate the statewide crisis.

    3450 N. 3rd St.

    Phoenix, AZ 85012

    (602) 265-8338

    sbhservices.org

     

    St. Joseph’s Dignity Health – Specialist and Primary Care

    St. Joseph’s is a nationally recognized center for quality tertiary care, medical education and research. It includes the internationally renowned Barrow Neurological Institute®, the Norton Thoracic Institute, Center for Women’s Health, University of Arizona Cancer Center at St. Joseph’s, and a Level I Trauma Center verified by the American College of Surgeons. The hospital is also a respected center for orthopedics, internal medicine, primary care and many other medical services. U.S. News & World Report routinely ranks St. Joseph’s among the top hospitals in the United States for neurology and neurosurgery.

    350 W. Thomas Rd.

    Phoenix, AZ 85013

    (602) 406-3000

    dignityhealth.org/arizona/locations/stjosephs/services/family-medicine

     

    Terros Health Clinic – Behavioral Health

    Terros Health offers counseling and group sessions, wellness classes, care coordination, and crisis services.

    Kamana Khadka (MPH), Inclusion and Diversity Liaison

    3003 N. Central Ave. Suite 400

    Phoenix, AZ 85012

    (602) 302-7700

    terroshealth.org/services/mental

     

    Valleywise Community Health Center – Glendale

    Valleywise Health is the Phoenix area’s only public teaching health system. We are governed by a publicly elected Board of Directors focused on exceptional care for all who turn to Valleywise Health.

    5141 W. Lamar Rd.

    Glendale, AZ 85301

    (623) 344-6700

    valleywisehealth.org/locations/

     

    Valleywise Community Health Center – McDowell

    Valleywise Health is the Phoenix area’s only public teaching health system. We are governed by a publicly elected Board of Directors focused on exceptional care for all who turn to Valleywise Health.

    1101 N. Central Ave. Suite 204

    Phoenix, AZ 85004

    (602) 344-6550

    dmgaz.org/mcdowell-family-practice

     

    Valleywise Refugee Women’s Health Clinic – Primary Care and Specialist

    Valleywise Health fully supports refugee communities and their resettlement, and we are committed to offering them the care they deserve, the way they deserve it.

    2525 E. Roosevelt St.

    Phoenix, AZ 85008

    (833) 855-9973

    valleywisehealth.org/services/womens-health/womens-refugee-clinic

  • Preferred Providers (Pima)

    Preferred Providers


    The providers listed below are preferred because they have worked with resettlement agencies and their clients in the past.

     

    Banner Health – Pediatric

    All Banner facilities are pleased to provide interpretation services to our patients and their companions for no charge – just ask when you arrive.

    Melissa Moore, MD

    1625 N. Campbell Ave. Suite 3401

    Tucson, AZ 85719

    (520) 694-5437

    doctors.bannerhealth.com/provider/Melissa+Moore/451144

     

    Healthy Together – Behavioral Health and Primary Care

    The patient and family-centered clinical interventions include Primary Care at Home for those patients who are most debilitated from their chronic or mental health conditions, care coordination in conjunction with the patient’s primary care provider for those experiencing an acute challenge due to their health conditions, and population-based care for other patients who would benefit from improved preventive services and self-care of their condition.

    1625 N. Campbell Ave.

    Tucson, AZ 85719

    (520) 694-0111

     

    Nurse Family Partnership – WIC

    The Nurse-Family Partnership program at Casa de los Niños supports first time mothers by providing a free, personal nurse through your pregnancy until the baby turns two. Nurses will visit your home and provide nonjudgmental support and assistance for the whole family as you go navigate through this new time!

    1101 N. 4th Ave.

    Tucson, AZ 85705

    (520) 881-0001 ext. 15100

    Rockside Dentistry

    Feel free to call our office and speak with Nikki or Denise who can get you set up with what you need.  I understand choosing a dentist can be a bit of a stressful thing, so if you would like to swing by, meet us, and take a quick tour of our office we would love to show you around.

    8380 N. Silverbell Rd.

    Tucson, AZ 85743

    (520) 505-4428

  • Dental Clinics in Arizona

    Dental Clinics in Arizona


    Reduced Fee and Community Dental Clinics in Arizona

    Download (PDF, Unknown)

    https://www.azdhs.gov/preparedness/epidemiology-disease-control/disease-integration-services/refugee-health/index.php#case-managers-low-cost-health

  • Vision Services

    Vision Services


    Maricopa County

    • Area Agency on Aging (602-264-2255): Free glasses for elders
    • Lion’s Club Vision Center (602-267-7573): low cost screening and glasses
    • EyeCare America Seniors EyeCare Program (800-222-3937): Free eye exam and one year of care for seniors age 65+ who have not seen an ophthalmologist in three or more years

     

    Pima County

    • Pima Council on Aging (520-790-7262): Free glasses for elders
    • Lion’s Club Vision Center (520-777-7334) low cost screening and glasses
    • Pima Community Access Program (520-694-0418): low cost
    • EyeCare America Seniors EyeCare Program (800-222-3937): Free eye exam and one year of care for seniors age 65+ who have not seen an ophthalmologist in three or more years

    www.azdhs.gov/preparedness/epidemiology-disease-control/disease-integration-services/refugee-health/index.php#case-managers-low-cost-health

  • Primary Health Care (Maricopa)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somali and Swahili.

    The Morrison Institute

     

    Primary Health Care Clinics


    Adelante Healthcare Central Phoenix

    500 W. Thomas Rd. #870,

    Phoenix, AZ 85013

    (877) 809-5092

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

     

    Iora Primary Care

    3137 W. Indian School Rd.

    Phoenix, AZ 85017

    (602) 833-7422

    Monday-Friday: 9am-5pm

    Saturday-Sunday: Closed

    ioraprimarycare.com/indian-school/

     

    My Neighborhood Primary Care

     821 N. 5th Ave.

    Phoenix, AZ 85003

    (602) 680-7722

    Monday-Thursday: 8:30am-6:30pm

    Friday-Sunday: Closed

    Phoenix Family Medical Care

    1002 E. McDowell Rd. Suite A,

    Phoenix, AZ 85006

    (602) 388-4299

    Monday-Tuesday: 9am-6pm

    Wednesday-Friday: 7:30am-3:30pm

    Saturday-Sunday: Closed

    www.myphoenixdoctor.com/services?utm_source=google_menu

     

    Phoenix Family Medical Clinic – McDowell Clinic

    301 W. McDowell Rd.

    Phoenix, AZ 85003

    (602) 773-5546

    Monday, Wednesday, Thursday: 7am-3pm

    Tuesday, Friday: 8:30am-5:30pm

    Saturday: 9am-1pm

    Sunday: Closed

    www.zocdoc.com/practice/phoenix-family-medical-clinic-7006

  • Primary Health Care (Pima)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somali and Swahili.

    The Morrison Institute

     

    Primary Health Care Clinics


    Abrams Public Health Center

    3950 S. Country Club Rd

    Tucson, AZ 85714

    (520) 724-7770

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

     

    Flowing Well WIC Clinic

    4500 N. Old Romero Rd

    Tucson, AZ 85705

    (520) 724-7777

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

     

    Gentle Loving Medical Care

    772 N. Country Club Rd.

    Tucson, AZ 85716

    (520) 319-2810

    Monday-Tuesday: 8:30am-5pm

    Wednesday: Closed

    Thursday-Friday: 8:30am-5pm

    Saturday-Sunday: Closed

     

    Iora Primary Care

    3902 E. Grant Rd.

    Tucson, AZ 85712

    (520) 280-0962

    Monday-Friday: 9am-5pm

    Saturday-Sunday: Closed

    ioraprimarycare.com/grant/get-in-touch

     

    North Clinic

    3550 N. 1st Ave

    Tucson, AZ 85719

    (520) 724-2880

    Monday-Friday: 8am-5pm *closed for lunch 12pm-1pm

    Saturday-Sunday: Closed

     

    Theresa Lee Public Health Center

    1493 W. Commerce Court.

    Tucson, AZ 85746

    (520) 724-7900

    Monday-Friday: 8am-5pm *closed for lunch 12pm-1pm

    Saturday-Sunday: Closed

     

    Tanque Verde Family Health Care

     7395 E. Tanque Verde Rd.

    Tucson, AZ 85715

    (520) 547-2311

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

     

    Walter Rodgers WIC Clinic

    175 W. Irvington Rd.

    Tucson, AZ 85714

    (520) 724-7777

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

  • Urgent Care (Maricopa)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somaili and Swahili.

    The Morrison Institute

     

    Urgent Care Locations


    Banner Urgent Care

    1 N. Central Ave.

    Phoenix, AZ 85004

    (602) 255-7650

    Monday-Sunday: 7am-8pm

     

    Banner Urgent Care

    1940 W. Glendale Ave.

    Phoenix, AZ 85021

    (602) 255-7690

    Monday-Sunday: 8am-9pm

    Concentra Urgent Care

    1818 E. Sky Harbor Cir. N. Building 2, Suite 150,

    Phoenix, AZ 85034

    (602) 244-9500

    Monday-Sunday: 24 hours

     

    Concentra Urgent Care

     3532 W. Thomas Rd. Suite 5,

    Phoenix, AZ 85019

    (602) 272-7662

    Monday-Friday: 8am-6pm

    Saturday-Sunday: Closed

     

    Concentra Urgent Care

    2010 N. 75th Ave.

    Phoenix, AZ 85035

    (623) 245-6695

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

     

    Express Urgent Care – Estrella

     9250 W. Thomas Rd. #100,

    Phoenix, AZ 85037

    (623) 322-5900

    Monday-Sunday: 7am-7pm

     

    Express Urgent Care – Central Phoenix

    333 W. Thomas Rd. #100,

    Phoenix, AZ 85013

    (623) 322-5900

    Monday-Friday: 8am-7pm

    Saturday-Sunday: 8am-5pm

     

    FastMed Urgent Care

    5201 N. 19th Ave. #100,

    Phoenix, AZ 85015

    (602) 795-1411

    Monday-Friday: 8am-8pm

    Saturday: 8am-6pm

    Sunday: 8am-4pm

     

    Fastmed Urgent Care

    5259 W. Indian School Rd. #100,

    Phoenix, AZ 85031

    (623) 888-5101

    Monday-Friday: 8am-8pm

    Saturday: 8am-6pm

    Sunday: 8am-4pm

     

    NextCare Urgent Care

    1701 E. Thomas Rd.

    Phoenix, AZ 85016

    (602) 845-4445

    Monday-Sunday: 8am-12am

     

    NextCare Urgent Care

    5920 W. McDowell Rd.

    Phoenix, AZ 85035

    (623) 245-0440

    Monday-Sunday: 8am-8pm

  • Urgent Care (Pima)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somaili and Swahili.

    The Morrison Institute

     

    Urgent Care Locations


    Banner Urgent Care

    7066 E. Golf Links Rd.

    Tucson, AZ 85730

    (520) 694-6420

    Monday-Sunday: 8am-9pm

    Concentra Urgent Care

    7119 E. Broadway Blvd.

    Tucson, AZ 85710

    (520) 881-0050

    Monday-Friday: 8am-5pm

    Saturday-Sunday: Closed

     

    FastMed Urgent Care

    5594 E. 22nd St.

    Tucson, AZ 85711

    (520) 232-2047

     

    FastMed Urgent Care

    2510 E. Broadway Blvd.

    Tucson, AZ 85716

    (520) 232-2072

    Monday-Friday: 8am-8pm

     

    FastMed Urgent Care

    2460 N. Swan Rd. #140,

    Tucson, AZ 85712

    (520) 441-5405

    Monday-Friday: 8am-8pm

    Saturday: 8am-6pm

    Sunday: 8am-4pm

     

    FastMed Urgent Care

    6238 E. Pima St.

    Tucson, AZ 85712

    (520) 290-0022

     

    NextCare Urgent Care

    4280 N. Oracle Rd. #100,

    Tucson, AZ 85705

    (520) 887-0095

    Monday-Sunday: 8am-12am

     

    NextCare Urgent Care

    501 N. Park Ave. #110,

    Tucson, AZ 85719

    (520) 284-9200

    Monday-Friday: 8am-8pm

     

    NextCare Urgent Care

    9525 E. Old Spanish Trail #101,

    Tucson, AZ 85748

    (520) 731-3666

    Monday-Sunday: 8am-12am

    Saturday-Sunday: 8am-4pm

     

    Northwest Urgent Care at Speedway

    1370 N. Silverbell Rd. #170,

    Tucson, AZ 85745

    (520) 205-8950

    Monday-Sunday: 9am-8pm

     

    Southern Arizona Urgent Care

    3662 W. Ina Rd. #150,

    Tucson, AZ 85741

    (520) 912-4242

    Monday-Sunday: 7am-7pm

     

    Southern Arizona Urgent Care

    90 W. River Rd.

    Tucson, AZ 85704

    (520) 912-4200

    Monday-Sunday: 7am-7pm

     

    Southern Arizona Urgent Care

    6303 E. Broadway Blvd. #161,

    Tucson, AZ 85710

    (520) 838-0020

    Monday-Sunday: 7am-7pm

  • Hospitals (Maricopa)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somali and Swahili.

    The Morrison Institute

     

    Hospitals


    Haven Behavioral Hospital of Phoenix

    1201 S. 7th Ave.

    Phoenix, AZ 85007

    Open 24 hours

     

    OASIS Hospital

    750 N. 40th St.

    Phoenix, AZ 85008

     

    Phoenix Children’s Hospital

    1919 E. Thomas Rd.

    Phoenix, AZ 85016

    (602) 933-1000

    Open 24 hours

     

     

    Phoenix Indian Medical Center

    4212 N. 16th St.

    Phoenix, AZ 85016

    Open 24 hours

     

    St. Joseph’s Hospital and Medical Center

    350 W. Thomas Rd.

    Phoenix, AZ 85013

    Open 24 hours

     

    St. Luke’s Medical Center

    1800 E. Van Buren St.

    Phoenix, AZ 85006

    (602) 251-8100

    Open 24 hours

     

    Valleywise Health Medical Center

    2601 E. Roosevelt St.

    Phoenix, AZ 85008

    (602) 344-5011

    Open 24 hours

  • Hospitals (Pima)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somali and Swahili.

    The Morrison Institute

     

    Hospitals


    Banner – University Medical Center South

    2800 E. Ajo Way.

    Tucson, AZ 85713

    (520) 874-2000

    Open 24 hours

     

    Banner – University Medical Center Tucson

    1625 N. Campbell Ave.

    Tucson, AZ 85719

    (520) 694-0111

    Open 24 hours

     

    Cornerstone Specialty Hospitals Southeast Arizona

    7220 E. Rosewood St.

    Tucson, AZ 85710

    (520) 546-4595

    Open 24 hours

     

    Northwest Medical Center

    6200 N. La Cholla Blvd.

    Tucson, AZ 85741

    (520) 742-9000

    Open 24 hours

     

    St. Joseph’s Hospital

    350 N. Wilmot Rd.

    Tucson, AZ 85711

    (520) 873-3000

    Open 24 hours

  • Pharmacies (Maricopa)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somali and Swahili.

    The Morrison Institute

     

    Find a Pharmacy


    CVS Pharmacy

    50 W. Jefferson St.

    Phoenix, AZ 85003

    (602) 296-7611

    Monday-Friday: 7am-8pm

    Saturday-Sunday: 10am-3pm

     

    CVS Pharmacy

    1610 E. Camelback Rd.

    Phoenix, AZ 85016

    (602) 277-1727

    Monday-Friday: 8am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    CVS Pharmacy

    1525 N. Central Ave.

    Phoenix, AZ 85004

     (602) 256-2124

    Monday-Friday: 8am-8pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    CVS Pharmacy

    4275 W. Thomas Rd.

    Phoenix, AZ 85019

    (602) 272-5601

    Monday-Sunday 24 hours

     

    CVS Pharmacy

    6021 S. Central Ave.

    Phoenix, AZ 85042

    (602) 276-1191

    Monday-Friday 9am-8pm

    Saturday 10am-6pm

    Sunday 10am-5pm

     

    CVS Pharmacy

    7409 W. Virginia Ave.

    Phoenix, AZ 85035

    (623) 245-3033

    Monday-Friday: 9am-9pm

    Saturday-Sunday: 9am-6pm

     

    CVS Pharmacy

    5835 W. Indian School Rd.

    Phoenix, AZ 85031

    (623) 247-4030

    Monday-Friday: 8am-9pm

    Saturday-Sunday: 10am-6pm

     

    CVS Pharmacy

    3440 W. Glendale Ave.

    Phoenix, AZ 85051

    (602) 336-4590

    Monday-Sunday: 24 hours

     

    CVS Pharmacy

    3560 W. Peoria Ave.

    Phoenix, AZ 85029

    (602) 938-3400

    Monday-Friday 8am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    CVS Pharmacy

    4040 N. 19th Ave.

    Phoenix, AZ 85015

    (602) 265-3167

    Monday-Sunday: 24 hours

     

    CVS Pharmacy

    1625 N 44th St.

    Phoenix, AZ 85008

    (602) 275-0120

    Monday-Friday: 8am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

     

    CVS Pharmacy

    7530 W. Cactus Rd.

    Peoria, AZ 85381

    (623) 334-4635

     

    Walgreens Pharmacy

    301 W. Jefferson St.

    Phoenix, AZ 85003

    (602) 283-9925

    Monday-Friday: 7:30am-4pm

    Saturday-Sunday: Closed

     

    Walgreens Pharmacy

    705 E. McDowell Rd.

    Phoenix, AZ 85006

    (602) 258-4865

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    3402 N. Central Ave.

    Phoenix, AZ 85012

    (602) 265-4781

    Monday-Sunday: 6am-10pm

     

    Walgreens Pharmacy

    1616 E. Thomas Rd.

    Phoenix, AZ 85016

    (602) 263-8307

    Monday-Friday: 9am-8pm

    Saturday: 10am-6pm

    Sunday: 10am-2pm

     

    Walgreens Pharmacy

    3502 W. Camelback Rd.

    Phoenix, AZ 85019

    (602) 973-5984

    Monday-Friday: 9am-9pm

    Saturday-Sunday: 10am-6pm

     

    Walgreens Pharmacy

     5101 W. Indian School Rd.

    Phoenix, AZ 85031

    (623) 247-1014

    Monday-Sunday: 24 hours

     

    Walgreens Pharmacy

    1620 N. 59th Ave.

    Phoenix, AZ 85035

    (623) 849-2092

    Monday-Friday: 9am-9pm

    Saturday-Sunday: 10am-6pm

     

    Walgreens Pharmacy

    1620 N. 59th Ave.

    Phoenix, AZ 85035

    (623) 849-2092

    Monday-Friday: 9am-9pm

    Saturday-Sunday: 10am-6pm

     

    Walgreens Pharmacy

    3502 W. Camelback Rd.

    Phoenix, AZ 85019

    (602) 973-5984

    Monday-Friday: 9am-9pm

    Saturday-Sunday: 10am-6pm

     

    Walgreens Pharmacy

    4249 W. Glendale Ave.

    Phoenix, AZ 85051

    (623) 937-9231

    Monday-Sunday: 24 hours

     

    Walgreens Pharmacy

    3450 W. Dunlap Ave.

    Phoenix, AZ 85051

    (602) 973-0971

    Monday-Friday: 8am-10pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    1825 W. Bethany Home Rd.

    Phoenix, AZ 85015

    (602) 249-1285

    Monday-Friday: 8am-10pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    7000 N. 16th St # 100

    Phoenix, AZ 85020

    (602) 943-3192

    Monday-Friday: 8am-10pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

     4111 N. 24th St.

    Phoenix, AZ 85016

    (602) 381-0696

    Monday-Friday: 8am-10pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    3605 E. Thomas Rd.

    Phoenix, AZ 85018

    (602) 275-7507

    Monday-Sunday: 24 hours

  • Pharmacies (Pima)

    Video available in Arabic, English, Farsi, Kinyarwanda, Spanish, Somali and Swahili.

    The Morrison Institute

     

    Find a Pharmacy


    CVS Pharmacy

    825 E. University Blvd #101

    Tucson, AZ 85719

    (520) 624-4519

    Monday-Friday: 9am-9pm

    Saturday-Sunday: 10am-6pm

     

    CVS Pharmacy

    865 E. Grant Rd.

    Tucson, AZ 85719

    (520) 622-4853

    Monday-Friday: 9am-8pm

    Saturday-Sunday: 10am-5pm

     

    CVS Pharmacy

    3832 E. Speedway Blvd.

    Tucson, AZ 85716

    (520) 323-3923

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    CVS Pharmacy

    5100 E. Grant Rd.

    Tucson, AZ 85716

    (520) 323-0012

    Monday-Friday: 8am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    CVS Pharmacy

    6310 E. Broadway Blvd.

    Tucson, AZ 85710

    (520) 514-4301

    Monday-Friday: 9am-8pm

    Saturday: 9am-6pm

    Sunday: 10-6pm

     

    CVS Pharmacy

    7901 E. Golf Links Rd.

    Tucson, AZ 85730

    (520) 731-3098

    Monday-Friday: 8am-9pm

    Saturday-Sunday: 10am-6pm

     

    CVS Pharmacy

    2385 N. Silverbell Rd.

    Tucson, AZ 85745

    (520) 622-8009

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    CVS Pharmacy

    4365 N. Oracle Rd.

    Tucson, AZ 85705

    (520) 407-2127

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10-6pm

     

    CVS Pharmacy

    3785 W. Ina Rd.

    Tucson, AZ 85741

    (520) 744-1054

    Monday-Sunday: 24 hours

     

    CVS Pharmacy

    1900 W. Valencia Rd.

    Tucson, AZ 85746

    (520) 807-2288

    Monday-Sunday: 8am-12am

     

    Fry’s Pharmacy

     8080 S. Houghton Rd.

    Tucson, AZ 85747

    (520) 663-1961

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-5pm

     

    Fry’s Pharmacy

    555 E. Grant Rd.

    Tucson, AZ 85705

    (520) 628-9428

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-5pm

     

     

    Walgreens Pharmacy

    3200 E. Speedway Blvd.

    Tucson, AZ 85716

    (520) 327-6668

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    3910 E. 22nd St.

    Tucson, AZ 85711

    (520) 745-2277

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    1880 E. Irvington Rd.

    Tucson, AZ 85714

    (520) 294-1975

    Monday-Sunday: 7am-11pm

     

    Walgreens Pharmacy

    1550 W. Valencia Rd.

    Tucson, AZ 85746

    (520) 741-2342

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    1550 W. Valencia Rd.

    Tucson, AZ 85746

    (520) 741-2342

    Monday-Friday: 9am-9pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    4220 N Oracle Rd

    Tucson, AZ 85705

    (520) 887-6975

    Monday-Friday: 9am-8pm

    Saturday: 9am-6pm

    Sunday: 10am-6pm

     

    Walgreens Pharmacy

    1415 W. River Rd.

    Tucson, AZ 85704

    (520) 293-2995

    Monday-Friday: 9am-9pm

    Saturday: 9am-7pm

    Sunday: 10am-6pm