• COVID-19 CARES Act

    COVID-19 CARES Act


    The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides a one-time payment to individuals to help ease the economic strain caused by the coronavirus epidemic. Visit Get My Payment to check the date you will receive your payment and provide or correct your bank information. Check the FAQ’s page for eligibility and general information. NOTE: Payments are also available for individuals who don’t file taxes! Click HERE to access a short application to provide simple information to request your payment.

    For FAQ’s click here.

     

    Multilingual CARES Act Stimulus Payment Information

    Available in Arabic, Burmese, English, French, Kinyarwanda, Spanish, and Swahili.

     

    CARES Act Legislation

    “COVID-19 Legislation: Quick Facts and Analysis for Refugees and Resettlement Offices“, learn more about how the three pieces of COVID-19 relief legislation apply to refugees and aylees, and how to access relief. For more information. click here.

     

    How To Access The CARES Act Cash Payments If You Have Not Filed A Tax Return

    To learn how, click here.

     

    CARES Act Flyer

    Available in Arabic, French, Kinyarwanda, Somali, Spanish, and Tigrinya.

    Download (PDF, Unknown)

     

    CARES Act Webinar – Benefits for Refugees

    Download (PPTX, Unknown)

     

    CARES Act Webinar Recording

    To view recording, click here.

     

    CARES Act Webinar – Questions & Answers

    To view, click here.

     

    To ask a question regarding CARES Act, email: covid19@rcusa.org

     

    Employee Rights Fact Sheet – United States Department of Labor

    Paid sick leave and expanded family and medical leave under the Families First Coronavirus Response Act.

    Download (PDF, Unknown)

     

     

    This information is provided by the IRS.

    Check IRS.gov for the latest information: No action needed by most people at this time

     

    Economic impact payments: What you need to know

    03/30/2020 – The Treasury Department and the Internal Revenue Service today announced that distribution of economic impact payments will begin in the next three weeks and will be distributed automatically, with no action required for most people. However, some seniors and others who typically do not file returns will need to submit a simple tax return to receive the stimulus payment.

     

    Who is eligible for the economic impact payment?
    Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment. For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds. Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible.

    Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $1,200 for individuals or $2,400 for married couples. Parents also receive $500 for each qualifying child.

     

    How will the IRS know where to send my payment?
    The vast majority of people do not need to take any action. The IRS will calculate and automatically send the economic impact payment to those eligible.

    For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2019, the IRS will use information from their 2018 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed.

     

    The IRS does not have my direct deposit information. What can I do?
    In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.

     

    I am not typically required to file a tax return. Can I still receive my payment?
    Yes. People who typically do not file a tax return will need to file a simple tax return to receive an economic impact payment. Low-income taxpayers, senior citizens, Social Security recipients, some veterans and individuals with disabilities who are otherwise not required to file a tax return will not owe tax.

     

    How can I file the tax return needed to receive my economic impact payment?
    IRS.gov/coronavirus [lnks.gd] will soon provide information instructing people in these groups on how to file a 2019 tax return with simple, but necessary, information including their filing status, number of dependents and direct deposit bank account information.

     

    I have not filed my tax return for 2018 or 2019. Can I still receive an economic impact payment?
    Yes. The IRS urges anyone with a tax filing obligation who has not yet filed a tax return for 2018 or 2019 to file as soon as they can to receive an economic impact payment. Taxpayers should include direct deposit banking information on the return.

     

    I need to file a tax return. How long are the economic impact payments available?
    For those concerned about visiting a tax professional or local community organization in person to get help with a tax return, these economic impact payments will be available throughout the rest of 2020.

     

    Where can I get more information?
    The IRS will post all key information on IRS.gov/coronavirus as soon as it becomes available.

    The IRS has a reduced staff in many of its offices but remains committed to helping eligible individuals receive their payments expeditiously. Check for updated information on IRS.gov/coronavirus [lnks.gd] rather than calling IRS assistors who are helping process 2019 returns.

     

    What will Economic Payments look like?

    Here’s how much the payments will be: Eligible individuals will receive up to $1,200. Eligible married couples will receive up to $2,400. Eligible individuals will receive up to $500 for each qualifying child. Taxpayers will receive a reduced payment if their adjusted gross income is between: $75,000 and $99,000 if their filing status was single or married filing separately $112,500 and $136,500 for head of household $150,000 and $198,000 if their filing status was married filing jointly Payments will also be automatic for people who receive Social Security retirement, disability (SSDI), or survivor benefits or Railroad Retirement benefits who don’t normally file a tax return. Those receiving these benefits who aren’t claimed as a dependent on someone else’s return or required to file a tax return are eligible for a $1,200 payment. However, people in this group who have qualifying children under age 17 will need to provide information using the Non-Filers: Enter Payment Info tool to claim the $500 payment per child.

     

    For more information, click here.

  • COVID-19 Arizona Outbreak Updates

    COVID-19 Arizona Outbreak Updates


    Community acquired COVID-19 has been confirmed in Arizona and we believe it is important that refugees and partner service providers stay up to date with current outbreak information, CDC guidance on how to avoid infection and infecting others if ill, and existing translated resources. There is nothing refugee-specific about the virus. Chinese ancestry – or any other ancestry – does not make a person more vulnerable to this illness.

     

    COVID-19 Estimation Updates – Institute for Health Metrics and Evaluation. Predicts hospital resource use and deaths per day assuming full social distancing through January 2021. To view data, click here.

     

    Updated 09/25/20:

     

    From the Arizona Department of Health Services (ADHS): https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-home

     

    There is an ongoing outbreak of respiratory illness that originated in Wuhan, China caused by a new type of coronavirus (SARS-CoV-2, or COVID-19). There are a number of cases globally including the United States. 

     

    There are currently 216,367 cases of confirmed COVID-19 in Arizona.

     

    There are currently 5,587 deaths related to COVID-19 in Arizona.

     

    Coronaviruses are a large family of viruses, some causing respiratory illness in people. Signs and symptoms, similar to the common cold or the flu, include a runny nose, cough, sore throat, fever, and general feeling of being unwell.

     

    Current Public Health Recommendations from ADHS:

    • If someone in your family has tested positive for COVID-19, keep the entire household at home and contact your medical provider.
    • ADHS strongly recommends that dining establishments in Maricopa, Pima, and Pinal Counties discourage dine in traffic and instead offer curbside pick up or drive-through service.
    • Do not visit nursing homes or retirement or long term care facilities unless to provide critical assistance. 
    • Recommendations to cancel or postpone mass gatherings of more than 10 people. 
    • Recommend teleworking or other alternatives when available.
    • Increase hand hygiene (wash with soap and water for at least 20 seconds).
    • Stay at home when you are sick. 

     

    Other important websites:

    CDC- Centers for Disease Control Coronavirus page – https://www.cdc.gov/coronavirus/2019-ncov/index.html

    DES- Department of Economic Security Coronavirus page – https://des.az.gov/services/coronavirus

    MCDPH – Maricopa County Department of Public Health Coronavirus page – https://www.maricopa.gov/5460/Coronavirus-Disease-2019 *for this website your can SELECT YOUR LANGUAGE AND IT WILL TRANSLATE IT FOR YOU IN REAL TIME

    Coronavirus COVID-19 Global Cases by Johns Hopkins CSSE an interactive web-based dashboard to track COVID-19 in real time – https://www.arcgis.com/apps/opsdashboard/index.html

    World Aware Global risk intelligence alerts, travel restrictions, airline restrictions and other information about COVID-19 – https://www.worldaware.com/resources/intelligence-alerts/sars-cov-2-and-covid-19-coronavirus-intelligence-hub

     

    Join COVID-19 Task Force

    RRP is bringing together a task force to coordinate getting the word out to our refugee neighbors about COVID-19 and staying healthy. If you would like to know more about this task force, please contact Juliana Davis, State Refugee Health Coordinator, at jdavis@azdes.gov.

  • COVID-19 Multilingual Resources

    General Information

    Arizona Refugee Resettlement Program: Coronavirus Disease 2019 (COVID-19) What You Need To Know

    Available in Arabic, Burmese, Dari, English, Farsi, French, Kibembe, Kinyarwanda, Somali, Spanish, Swahili, TigrinyaUkrainian, and Urdu.

     

    Refugee Council USA: Know Your Rights During COVID-19

    “Know Your Rights During COVID-19” guide by the National Lawyers Guild to help communities, particularly important for communities that have been traditionally marginalized.

    Available in Arabic, English, Farsi, French, Russian, Spanish, and Swahili.

     

    CORE: Resettling to the United States during the COVID-19 Pandemic

    CORE created a new fact sheet and podcast to help refugees understand how they may be interacting with their resettlement agency during the pandemic. The resources outline their responsibilities to stay informed and plan ahead.

    Available in Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili.

     

    King County WA: COVID-19 Public Health Recommendations

    Available in Amharic, Arabic, Chinese, Tagalog, French, Hindi, Japanese, Khmer, Korean, Marshallese, Russian, Somali, Spanish, Thai, and Vietnamese.

     

    Los Angeles County CA: What You Should Know

    Available in Arabic, Armenian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Los Angeles County CA: Frequently Asked Questions

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Minnesota Department of Health: Ramadan 2020 and COVID-19

    Available in Arabic, English, Oromo, and Somali.

     

    What is COVID-19?

    CDC: What You Need To Know About COVID-19

    Available in Amharic, Burmese, Chinese, English, Karen, Korean, Nepali, Spanish, Tigrinya, and Vietnamese.

     

    CDC: Symptoms of COVID-19 Poster

    Available in Kunama and Oromo.

     

    CORE: COVID-19: Understanding Guidance and Rules

    CORE created an additional new fact sheet and podcast to help refugees recognize how the coronavirus spreads, typical symptoms, and the terms used by health officials (isolation, quarantine, social distancing, and shelter in place.)

    Available in Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili.

     

    Equity Labs: COVID-19 Community Guides

    Equality Labs has created a series of medically vetted COVID-19 Community Guides in partnership with the WHO that are available in 13 languages – Bengali, Burmese, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Nepali, Punjabi, Tamil, Telugu, and Urdu.

     

    The Ontario Ministry of Health: Coronavirus (COVID-19) Information Sheet

    Arabic, Bengali, Simplified Chinese, Traditional Chinese, English, Farsi, French, German, Greek, Gujarati, Hindi, Italian, Korean, Polish, Portuguese, Punjabi, Russian, Romanian, Somali, Spanish, Tagalog, Tamil, Urdu, and Vietnamese.

     

    Orange County NC: FAQs COVID-19

    Available in Chinese, English, Kinyarwanda, and Spanish.

     

    Harvard Health Publishing: COVID-19 Healthy Literacy Project

    Multilingual resources from Harvard Health Publishing, including fact sheets on pregnancy and age appropriate fact sheets for children and youth.

    Available in Albanian, Amharic, Arabic, Armenian, Bengali, Creole, Chinese (Simplified), Chinese (Traditional), Dutch, English, Farsi, Filipino, French, German, Greek, Gujarati, Hindi, Hiligaynon, Italian, Japanese, Korean, Malay, Malayalam, Marathi, Navajo, Oromo, Portuguese, Polish, Punjabi, Romanian, Russian, Siberian, Spanish, Somali, Swahili, Tamil, Telugu, Turkish, Ukrainian, Urdu, and Vietnamese.

     

    Australian Government Department of Health: Coronavirus (COVID-19) Resources in Farsi

    Click here for translated resources in Farsi.

     

    CDC: Guidance For Large or Extended Families Living in the Same Household

    Available Amharic, Arabic, Burmese, Dari, English, Farsi, French, Haitian Creole, Karen, Kinyarwanda, Korean, Nepali, Pashto, Portuguese, Russian, Simplified Chinese, Somali, Swahili, Tagalog, Tigrinya, Ukrainian, and Vietnamese.

     

    Health, Hand-washing, and Hygiene

    CDC: Please Wear A Cloth Face Covering

    Available in Amharic, Arabic, Burmese, Dari, Farsi, French, Haitian Creole, Karen, Kinyarwanda, Nepali, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tigrinya, and Ukrainian.

     

    Arizona Refugee Resettlement Program: Face Mask Instruction

    Available in Arabic, English, Farsi, French, Kinyarwanda, Somali, Spanish, and Swahili.

     

    Switchboard: Mask Guidelines

    Available in Arabic, English, French, Kinyarwanda, Kirundi, Nepali, and Spanish.

     

    Switchboard: Social Distancing Guidelines

    Available in Arabic, English, French, Kinyarwanda, Kirundi, Nepali, and Spanish.

     

    Department of Health WA: BE a Germ Buster… Wash Your Hands

    For more hand washing resources, click here.

    Available in Arabic, Bengali, Cambodian, Chinese, Hindi, Korean, Nepali, Russian, Spanish, Somali, Turkish, Ukrainian, and Vietnamese.

     

    Minnesota Department of Health: Be A Germ-Buster (24 Languages)

    For more hand washing resources, click here.

     

    Minnesota Department of Health: Wash Your Hands Poster (24 Languages)

    For more hand washing resources, click here.

     

    Minnesota Department of Health: Cover Your Cough

    Available in Amharic, Arabic, Burmese, Chinese, French, Hmong, Karen, Khmer, Lao, Nepali, Oromo, Somali, Spanish, Tagalog, and Vietnamese.

     

    Los Angeles County CA: Hand Washing

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Slum and Rural Health Initiative: Translated “Stop COVID” Pictures

    Pictures and text explaining how to prevent the spread of germs, in 60 languages (mainly West African). To see list of languages, click here.

     

    Vermont Department of Health: Keep Illness from Spreading

    Available in Arabic, Burmese, Chinese, English, French, Kirundi, Nepali, Spanish, Somali, Swahili, and Vietnamese.

     

    CDC: Stop the Spread of Germs

    Available in Amharic, Arabic, Burmese, Chinese, Dari, English, Farsi, French, Haitian Creole, Kinyarwanda, Oromo, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tigrinya, Ukrainian, Urdu, and Vietnamese.

     

    Department of Health WA: Caring For A Loved One

    Available in Arabic, Bengali, Burmese, Chinese (Simplified), Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Thai, Tigrinya, Ukrainian, Urdu, and Vietnamese.

     

    Los Angeles County CA: Cleaning In The Home

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Los Angeles County CA: Cleaning in Group Settings

    Available in Arabic, Armenian, Cambodian, Chinese (Simplified), Chinese (Traditional), English, Farsi, Japanese, Korean, Russian, Spanish, Tagalog, and Vietnamese.

     

    Coping With Stress

    Alberta Health Services: Editable Printable Resource

    Health Design Studio LA, Unity Health Toronta, Alberta Health Services

    For healthcare professionals: Editable printables about COVID-19 in 26 languages on self-management (for patients that have been assessed in emergency rooms, urgent care, etc.) and self-isolation (for patients to give them things they can do to self-isolate).

    Self Management – Albanian, Bahasa, Chinese (Simplified), Chinese (Traditional), English, Farsi, Filipino-Tagalog, Gujarti, Hebrew, Hindi, Hungarian, Italian, Korean, Marathi, Polish, Portuguese, Romanian, Russian, Serbian, Tamil, Ukrainian, Urdu, and Vietnamese.

    Self IsolationAlbanian, Bahasa, Chinese (Simplified), Chinese (Traditional), English, Farsi, Filipino-Tagalog, Gujarti, Hebrew, Hindi, Hungarian, Italian, Korean, Marathi, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sinhala, Tamil, Ukrainian, Urdu, and Vietnamese.

     

    Los Angeles County CA: How To Cope With Stress

    Available in Chinese (Simplified), Chinese (Traditional), English, Farsi, Russian, and Spanish.

     

    The Center for Victims of Torture: List of Translated COVID-19 Mental Health Resources

    Click here to see the full list.

     

    Getting Sick

    CDC: What To Do If You’re Sick

    Available in Amharic, Arabic, Burmese, Chinese (Simplified), Dari, English, Kunama, Farsi, French, Haitian Creole, Nepali, Oromo, Pashto, Russian, Somali, Spanish, Swahili, Tigryna, Ukrainian, and Vietnamese.

     

    CDC: 10 Things You Can Do To Manage Your Symptoms At Home

    Available in Arabic, Dari, English, Farsi, Karen, and Pashto.

     

    NCHHHS: Ways To Manage Your Symptoms At Home

    Available in Amharic, Arabic, Bosnian, Burmese, Chinese (Simplified), Chinese (Traditional), Croatian, Dari, English, Falam Chin, Farsi, French, German, Haitian Creole, Hakha Chin, Hindi, Hmong, Jarai, Karen, Kayah, Khmer, Kinyamulenge, Kinyarwanda, Korean, Laotian, Mizo Chin, Nepali, Pashto, Polish, Portuguese, Punjabi, Rhade, Rohingya, Russian, Sango, Serbian (Cirilica), Serbian (Latin), Somali, Spanish, Swahili, Swahili (Congo), Tedim Chin, Thai, Tigrinya, Urdu, Ukrainian, and Vietnamese.

     

    International Rescue Committee: Feeling Sick? Fact Sheet

    Available in Arabic, Burmese, Dari, English, French, Karen, Kinyarwanda, Nepali, Spanish, Swahili, Russia, and Tigrinya.

     

    Department of Health WA: If You Have Been Exposed to COVID-19 But Show No Symptoms

    Available in Arabic, English, Korean, Russian, Spanish, Ukrainian, and Vietnamese.

     

    Department of Health WA: People Who Have Been Exposed To COVID-19 And Are Showing Symptoms

    Available in Arabic, English, Korean, Russian, Spanish, and Vietnamese.

     

    CDC: Steps To Help Prevent The Spread Of COVID-19 If You Are Sick

    Available in Arabic, Burmese, Chinese (Simplified), Dari, English, Farsi, French, Russian, Spanish, Swahili, Ukrainian, and Vietnamese.

     

    Department of Health WA: People Who Have Been Exposed To COVID-19 But Are Not Sick

    Available in Arabic, Bengali, Burmese, Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Thai, Tigrinya, Ukrainian, Vietnamese.

     

    Department of Health WA: People who are sick and have been exposed to COVID-19

    Available Amharic, Arabic, Bengali, Burmese, Chinese (Traditional), Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Oromo, Punjabi, Russian, Spanish, Somali, Swahili, Thai, Tigrinya, Ukrainian, and Vietnamese.

     

    Department of Health WA: People who are sick but have not been exposed to COVID-19

    Available Arabic, Bengali, Burmese, Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Tigrinya, Thai, Ukrainian, and Vietnamese.

     

    Other Resource Lists

    Asian Pacific Community in Action: Translated Resources

    To access resources, click here.

     

    CORE: COVID-19 Resources for Providers and Refugees

    Click here to view resources.

     

    Office of Refugee and Immigrant Services: Resource List

    Click here for information.

     

    IOM- Italy: Multilingual Resources

    Available in Amharic, Arabic, Bambara, Bengali, Chinese, Edo, English, Esan-Ishan, French, Fula, Hausa, Igbo, Italian, Kurdish-Sorani, Mandinka, Pachto, Pidgin, Romanian, Russian, Somali, Soninke, Spanish, Tigrinya, Urdu, Wolof, and Yoruba.

     

    Switchboard: A List of Translated Coronavirus Resources

    Click here to view resources.

  • COVID-19 Multilingual Videos

    COVID-19 Multilingual Videos


    Myths About COVID-19 – USA Hello

    Many things you read or hear about coronavirus (also known as COVID-19) on social media and on the internet are wrong. USAHello helps us understand what is true and what is false about coronavirus information.

    Available in Arabic, Burmese, Cantonese, Chinese, Creole, English, Farsi, French, Kinyarwanda, Korean, Hindi, Nepali, Russian, Somali, Spanish, Swahili, Tagalog, Tigrinya, Turkish, and Ukrainian.

    More languages coming soon: Dari, Italian, Creole, Thai, and Vietnamese.

     

    COVID-19 – CORE

    Available in Arabic, Amharic, Burmese, Dari, English, Farsi, French, Kinyarwanda, Nepali, Somali, Spanish, Swahili, Tigrinya, and Ukrainian.

     

    Fake News and Scams, COVID-19 – Refugee Response

    Available in Burmese, English, and Pashto.

     

    COVID-19 Educational Videos – Valleywise Pediatric Refugee Clinic

    Available in Arabic, Burmese, English, French, Karen, Kirundi, Maay Maay, Somali, Spanish, and Swahili.

     

    What To Do If You’re Sick – Valleywise Refugee Clinic

    Available in Arabic, Burmese, English, French, Karen, Kinyarwanda, Kirundi, Lingala, Maay Maay, Somali, Spanish, and Swahili.

     

    Managing Stress and Anxiety – Refugee Response

    A video by Refugee Response on how to manage stress and anxiety during the COVID-19 outbreak.

    Available in Arabic, Burmese, Dari, English, French, Kachin, Karen, Karenii, Kinyarwanda, Kirundi, Kiswahili, Nepali, Pashto, Rohingya, Spanish, Tigrinya, and Ukrainian.

     

    Coronavirus Disease (COVID-19) – The Refugee Response

    Available in Arabic, Burmese, English, Karen, Pashto, and Swahili.

     

    COVID-19 Video – WHO

    Available in Arabic, French, and Spanish.

     

    COVID-19 Informational Videos

    Available in French, Kirundi, Maay Maay, and Somali.

     

    COVID-19 Information from the Congolese Community

    Available in French, Lingala, and Swahili.

     

    COVID-19 Translated Videos – Vermont Department of Health

    Available in Arabic, Dinka, French, Lingala, Nepali, and Somali.

     

    COVID-19 and Denver Health – New American Neighbors

    Available in Arabic, Burmese, Dari, French, Nepali, Pashto, Somali, and Tigrinya.

     

    COVID-19 Symptom/Exposure Response

    Available in Arabic, Burmese, English, Karen, Nepali, Pashto, and Spanish.

     

    Know the Facts and Stay Safe during COVID-19 – UNDP in Somalia

    Click here to view video.

     

    COVID-19 Video in 23 Mayan Languages and Spanish

    Click here for full list.

  • COVID-19 Prevention, Symptoms, and When To See A Health Care Provider

    COVID-19 Prevention, Symptoms, and When To See A Health Care Provider


    What is Coronavirus disease 2019 (COVID 2019)?

    Coronavirus disease 2019, or COVID-19, is a respiratory illness that can spread from person to person.  The virus that causes COVID-19 is a new coronavirus that was first identified during a breakout in Wuhan, China in December of 2019. 

    People from China and Chinese ancestry are not more susceptible to this disease than other people. Any person, regardless of culture or nationality, can get sick with COVID-19. 

    There is currently no vaccine or treatment for COVID-19.

     

    Who is susceptible to COVID-19?

    Anyone can get COVID-19, but not everyone will have symptoms. Some people will only have mild symptoms, like the common cold, and can rest and recover at home. Some people get very sick from the illness and need hospitalization. Anyone can get very sick from the disease, regardless of age. 

    However, people who are older than 60 years old and people who have medical conditions like diabetes, heart disease, cancer and respiratory illnesses are more likely to get very sick from COVID-19 and need hospitalization. Complications from COVID-19 can include serious conditions, like pneumonia or kidney failure, and in some cases, death.

     

    What are the symptoms of COVID-19?

    Symptoms of COVID-19 are 

    • Fever
    • Cough
    • Shortness of breath
    • Chills
    • Repeated Shaking with Chills
    • Muscle Pain
    • Headache
    • Sore Throat
    • New Loss of Taste or Smell

    You should go to the hospital immediately if you experience:

    • Difficulty breathing or shortness of breath
    • Persistent pain or pressure in the chest
    • New confusion or inability to arouse
    • Bluish lips or face

    This list is not all inclusive. Please consult your medical provider for any symptoms that are severe or concerning.

    How to protect yourself and others.

    • Wash your hands often (with soap and water for at least 20 minutes)
      • Before eating
      • After coughing
      • After sneezing
      • After using the bathroom
      • Only touch your face after you wash your hands
    • If you are sick, stay home unless it is to go to the doctor.
    • Disinfect and clean often (clean your cell phone, your door knobs, your computer key board, your light switches, your keys, and anywhere else that you touch often.)
    • Cough and sneeze into your elbow or into a tissue and wash your hands afterward
    • Follow the ADHS public health recommendations under the “COVID-19 Arizona Outbreak Updates” tab.

    If you think you have been exposed to COVID-19 and are experiencing symptoms, call your doctor for medical advice before going to the hospital. 

     

    When should you see a doctor if you think you have COVID-19?

     

    COVID-19 Screening Tool – An app and a website created by Apple and the CDC. This tool can help you understand what to do next about COVID-19. Click here to see what steps you should take during the outbreak.

     

    Right now you can only get tested if your doctor thinks you are at risk of having COVID-19. 

     

    24-Hour Nurse Line Numbers by Health Plan

    If you don’t have a primary care provider or health home, and you have AHCCCS / Arizona Medicaid, then call  one of these numbers if you think you have COVID-19. For the MercyCare RBHA line, call the number listed, press 1, then say “nurses line”.

    • Arizona Complete Health (ACC & RBHA): 1-866-534-5963
    • Banner (ACC & LTC): 1-888-747-7990
    • Care 1st: 1-800-746-3163
    • Magellan: 1-800-424-5891
    • Mercy Care (ACC & LTC): 1-800-624-3879
    • Mercy Care (RBHA): 1-800-564-5465
    • United Healthcare (ACC & LTC): 1-877-440-0255
    • Health Choice Arizona (ACC & RBHA): 1-855-458-0622
    • CMDP: 1-800-201-1795
    • DDD AIHP: 1-844-770-9500

     

    How To Get Healthcare Coverage – Market Watch

    Workers facing a coronavirus-related loss of employer-based health insurance should move quickly to assess coverage alternatives, health-policy experts say — and be open to pursuing options they hadn’t considered.

    For more information, click here.

     

    Banner Health Drive-thru Testing Sites:

    Banner Health opened four drive-up testing sites in Arizona. Individuals need to call (844) 549-1851 to speak with a clinician to determine if testing is appropriate for them.

    Drive-through or onsite testing will be available at various locations across the state. Arizonans can find the nearest testing location and hours of operation as well as pre-register by visiting the Arizona Department of Health Services page here. Testing will be available to anyone who thinks they have been exposed to and could be infected with COVID-19 and will be based on criteria set by each testing site. Most sites require pre-registration, please call or visit the website listed before visiting the location.

     

    If you or a loved one is sick:

    If you or a loved one becomes sick, check out this COVID19 online symptom checker through Banner Health. You can determine if the symptoms warrant a call to the doctor or general self treatment. For more information, click here.

  • COVID-19 School and Nutrition Information

    COVID-19 School and Nutrition Information


    Maricopa County

     

    Pima County

    List of places that are providing free meals for Tucson children during school closures:

    https://thisistucson.com/schools/a-huge-list-of-places-to-find-free-meals-for/article_a998ef24-67d3-11ea-9c06-b740ecd2d470.html?fbclid=IwAR3p4calBPnztHgECSrHY_ozC8YaAyBTCqwFzUmr_slbk6DPXd86BmnSbdg

    Resources for all Arizonans

    Internet Access Support:

    If schools are canceled, and students don’t have access to the internet, Spectrum company, an internet, phone, and cable company, is offering free services to those students. All they have to do is call 1-844-488-4398. https://www.spectrum.com/browse/content/spectrum-internet-assist.html

    During this time of uncertainty and required in-home learning, Cox is helping get families in need connected to the internet through our Connect2Compete program. Through June 30th, 2021, Cox will waive late payment fees and work with Connect2Compete customers experiencing hardship as a result of the coronavirus pandemic to create a payment plan.

    To be eligible for the Connect 2 Compete (C2C) service, families must meet the following requirements:

    • Not a current Cox customer
    • At least one child enrolled in school
    • Verified low-income (SNAP benefits, free school lunch, etc.)

    Go to https://www.cox.com/residential/internet/connect2compete.html to learn more

    Low-Cost Internet & Computers: Multiple Internet Service Providers have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during the COVID-19 pandemic. Find low cost internet service and computers / laptops in your area at EveryoneON. Some wireless service providers are helping you stay connected during the COVID-19 pandemic by not terminating service due to inability to pay, waiving late payment fees and waiving charges for data, voice or text. Click on your specific provider to see how they are supporting their customers: AT&T, Sprint, Boost Mobile, T Mobile, Verizon. For more information, click here.

     

    Domestic Abuse:

    If there are families who are quarantined in a household with an abuser and/or they feel unsafe, have a dangerous house situation, etc. – they can reach out to National Domestic Violence Hotline at 1-800-799-7233 or TTY at 1-800-787-3224 or chat online at thehotline.org

     

    SNAP

    Governor Doug Ducey announced on April 9, 2020 that Arizonans currently receiving food assistance through the Supplemental Nutrition Assistance Program (SNAP) will be able to use benefits for online food purchases with currently-authorized SNAP online retailers, Walmart and Amazon. This change will help limit social interaction for Arizona’s most vulnerable while ensuring SNAP recipients receive needed food assistance.

     

    Meals for Kids During Coronavirus School Closures- AZ Health Zone

    Meals available for any kid, mapped out. Check directly with your nearest School District to confirm hours and location. 

     https://www.azhealthzone.org/summerfood

  • COVID-19 Rent and Utilities Assistance

    COVID-19 Rent and Utilities Assistance


    Update

    Governor Ducey has set aside emergency funds to help tenants who suffer a hardship with their rent payments. To find out more about the program and apply for assistance, visit the AZ Department of Housing Eviction Prevention. For more information, click here.

     

    Eviction Information

    The Dept. of Housing and Urban Development (HUD) developed and translated two Covid-19 related fact sheets for tenants in HUD public housing or HUD voucher programs.  In addition to discussing the temporary suspension of evictions for nonpayment of rent under the CARES Act, these documents also discuss requests for income recertification and interim reexaminations for people who lost their job or had a significant reduction in income due to Covid-19.

    Addressing Tenant Concerns Regarding Rent and the Temporary Suspension of Evictions for Nonpayment of Rent (HUD public housing and voucher residents).

    Available in Amharic, Arabic, Armenian, Chinese, English, French, German, Haitian Creole, Hindi, Italian, Khmer, Korean, Polish, Portuguese, Russian, Somali, Spanish, Spanish (Puerto Rican), Tagalog, Thai, and Vietnamese.

    Addressing Tenant Concerns During the COVID-19 National Emergency

    Available in Arabic, Chinese, English, Farsi, Portuguese, Spanish, Spanish (Puerto Rican), Russian, Somali, and Tagalog.

     

    Requirements to Delay Eviction due to COVID-19 (Updated 09/10/2020)

    Tenants must take the following steps to delay enforcement of eviction BETWEEN 8/22/2020 and 10/31/2020:

    • Provide your landlord/property manager written notice and available documentation of your on-going substantial financial hardship as a result of COVID-19, such as job loss, reduced pay or compensation, your workplace closed, an obligation to miss work to care for a home-bound school-age child, or other circumstances;
    • Provide your landlord/property manager written proof you completed a rental assistance application with a city, county, state or nonprofit; and
    • Provide your landlord/property manager written proof that you attempted to enter into a payment plan with your landlord.

    Contact Community Legal Services at (602) 258-3434 for more information.

     

    Governor Ducey Issues Executive Order Delaying Expiration Of Driver Licenses (09/09/2020)

    Governor Ducey issued an Executive Order today extending the expiration date of certain standard drivers licenses by one year due to the COVID-19 pandemic.  Standard driver licenses [Class D and Class M] that have an expiration date between March 1, 2020 and December 31, 2020 are now extended by one year from their original expiration date. Any driver may see their updated driver license expiration date at AZMVDNow.gov. Drivers have the option to order a duplicate license with the updated expiration date.

     

    Governor Ducey Executive Order – Postponement of Eviction Actions (Updated 07/16/20)

    For more information, click here.

     

    Notice for Postponement of Eviction Enforcement – Community Legal Services

    A new partnership between the City of Phoenix and Community Legal Services – City of Phoenix Tenant Eviction Assistance Project (TEAP). Though special funding, Community Legal Services will be providing no-cost legal services for ANY City of Phoenix Resident at risk of eviction or who have received an eviction judgment, regardless of income. If you need assistance contact TEAP at (602) 386-8880 or Community Legal Services at (602) 258-3434. More information about TEAP can be found here and more information about the City of Phoenix’s COVID-19 Emergency Assistance Relief Services can be found here and here in Spanish.

    Tenant COVID-19 Notice for Postponement of Eviction Enforcement form and document with tips for using the form. For more information and Spanish translated printables, click here.

    COVID-19 Notice – Click here.

    Tips for Using the Attached COVID-19 Notice – Click here.

     

    DES Services Related to COVID-19

    Click here for more information.

     

    Housing Assistance – DES

    Mortgage Assistance Programs are in place to help homeowners who have been directly or indirectly affected by the corona virus and are struggling to make their mortgage payments.

     

    Landlord and Tenant Information – City of Phoenix

    The Landlord and Tenant Program will temporarily suspend walk-in appointments at the Travis L. Williams Family Services Center until further notice. One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email. They can be reached here.

    For more information, click here.

     

    APS Electricity

    We have established a temporary new Customer Support Fund to provide bill assistance to residential and small business customers who are experiencing financial strain due to the COVID-19 virus.

    Starting Wednesday, March 18, 2020, customers who are having any of the following difficulties paying their bill due to COVID-19 can call our Customer Care center for assistance:

    • A loss or reduction of income
    • Unexpected expenses that cause a lack of resources to pay their bill
    • A condition exists that endangers the health or safety of the customer’s household

    Below are the details of the program:

    • Customer can receive a one-time $100 bill credit per account
    •  The Customer Support Fund is set up for APS residential and small business customers and will be managed and distributed by APS
    • Income or crisis verification documentation will not be required
    • Receiving funds through this program will not affect eligibility for our assistance programs including Crisis Bill Assistance, Energy Support program or SHARE
    • Customers can be directed to call our Customer Care center at (602) 371-7171 in (metro Phoenix) or (800) 253-9405 (in other areas)

    This program is intended to help our customers during this time of need without putting a burden on our agency partners.

    UPDATE 09/15/2020 – APS extends pandemic assistance, postpones shut-offs again

    As Arizonans continue to struggle with finances due to the coronavirus pandemic, APS has decided to further extend its assistance to those who need it. Residential and business customers will not have their service disconnected for non-payment through the end of 2020. Additionally, late fees will continue to be waived.

     

    Crisis Bill Assistance

    Depending on income, APS clients may qualify for bill assistance during the crisis.

    Bilingual Flyer here.

    Crisis Bill Assistance Income Chart here.

     

    Refugee Justice League

    Simple, free resource that generates a letter to the individual’s landlord or lender to make use of the allowances available during the COVID-19 crisis. While it doesn’t pay rent, it does help keep them in good standing with their landlord by initiating communication regarding their payment status and provides a layer of protection stating that they are aware they cannot be evicted for not paying rent during this time. This resource is available to everyone: refugees, immigrants and asylees. Please feel free to share it widely.

    For more information, click here.