The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides a one-time payment to individuals to help ease the economic strain caused by the coronavirus epidemic. Visit Get My Payment to check the date you will receive your payment and provide or correct your bank information. Check the FAQ’s page for eligibility and general information. NOTE: Payments are also available for individuals who don’t file taxes! Click HERE to access a short application to provide simple information to request your payment.
For FAQ’s click here.
Multilingual CARES Act Stimulus Payment Information
“COVID-19 Legislation: Quick Facts and Analysis for Refugees and Resettlement Offices“, learn more about how the three pieces of COVID-19 relief legislation apply to refugees and aylees, and how to access relief. For more information. click here.
To learn how, click here.
To view recording, click here.
To view, click here.
To ask a question regarding CARES Act, email: firstname.lastname@example.org
Paid sick leave and expanded family and medical leave under the Families First Coronavirus Response Act.
This information is provided by the IRS.
Check IRS.gov for the latest information: No action needed by most people at this time
03/30/2020 – The Treasury Department and the Internal Revenue Service today announced that distribution of economic impact payments will begin in the next three weeks and will be distributed automatically, with no action required for most people. However, some seniors and others who typically do not file returns will need to submit a simple tax return to receive the stimulus payment.
Who is eligible for the economic impact payment?
Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment. For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds. Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible.
Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $1,200 for individuals or $2,400 for married couples. Parents also receive $500 for each qualifying child.
How will the IRS know where to send my payment?
The vast majority of people do not need to take any action. The IRS will calculate and automatically send the economic impact payment to those eligible.
For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2019, the IRS will use information from their 2018 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed.
The IRS does not have my direct deposit information. What can I do?
In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.
I am not typically required to file a tax return. Can I still receive my payment?
Yes. People who typically do not file a tax return will need to file a simple tax return to receive an economic impact payment. Low-income taxpayers, senior citizens, Social Security recipients, some veterans and individuals with disabilities who are otherwise not required to file a tax return will not owe tax.
How can I file the tax return needed to receive my economic impact payment?
IRS.gov/coronavirus [lnks.gd] will soon provide information instructing people in these groups on how to file a 2019 tax return with simple, but necessary, information including their filing status, number of dependents and direct deposit bank account information.
I have not filed my tax return for 2018 or 2019. Can I still receive an economic impact payment?
Yes. The IRS urges anyone with a tax filing obligation who has not yet filed a tax return for 2018 or 2019 to file as soon as they can to receive an economic impact payment. Taxpayers should include direct deposit banking information on the return.
I need to file a tax return. How long are the economic impact payments available?
For those concerned about visiting a tax professional or local community organization in person to get help with a tax return, these economic impact payments will be available throughout the rest of 2020.
Where can I get more information?
The IRS will post all key information on IRS.gov/coronavirus as soon as it becomes available.
The IRS has a reduced staff in many of its offices but remains committed to helping eligible individuals receive their payments expeditiously. Check for updated information on IRS.gov/coronavirus [lnks.gd] rather than calling IRS assistors who are helping process 2019 returns.
Here’s how much the payments will be: Eligible individuals will receive up to $1,200. Eligible married couples will receive up to $2,400. Eligible individuals will receive up to $500 for each qualifying child. Taxpayers will receive a reduced payment if their adjusted gross income is between: $75,000 and $99,000 if their filing status was single or married filing separately $112,500 and $136,500 for head of household $150,000 and $198,000 if their filing status was married filing jointly Payments will also be automatic for people who receive Social Security retirement, disability (SSDI), or survivor benefits or Railroad Retirement benefits who don’t normally file a tax return. Those receiving these benefits who aren’t claimed as a dependent on someone else’s return or required to file a tax return are eligible for a $1,200 payment. However, people in this group who have qualifying children under age 17 will need to provide information using the Non-Filers: Enter Payment Info tool to claim the $500 payment per child.
For more information, click here.
Community acquired COVID-19 has been confirmed in Arizona and we believe it is important that refugees and partner service providers stay up to date with current outbreak information, CDC guidance on how to avoid infection and infecting others if ill, and existing translated resources. There is nothing refugee-specific about the virus. Chinese ancestry – or any other ancestry – does not make a person more vulnerable to this illness.
COVID-19 Estimation Updates – Institute for Health Metrics and Evaluation. Predicts hospital resource use and deaths per day assuming full social distancing through January 2021. To view data, click here.
From the Arizona Department of Health Services (ADHS): https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-home
There is an ongoing outbreak of respiratory illness that originated in Wuhan, China caused by a new type of coronavirus (SARS-CoV-2, or COVID-19). There are a number of cases globally including the United States.
There are currently 216,367 cases of confirmed COVID-19 in Arizona.
There are currently 5,587 deaths related to COVID-19 in Arizona.
Coronaviruses are a large family of viruses, some causing respiratory illness in people. Signs and symptoms, similar to the common cold or the flu, include a runny nose, cough, sore throat, fever, and general feeling of being unwell.
Current Public Health Recommendations from ADHS:
Other important websites:
CDC- Centers for Disease Control Coronavirus page – https://www.cdc.gov/coronavirus/2019-ncov/index.html
DES- Department of Economic Security Coronavirus page – https://des.az.gov/services/coronavirus
MCDPH – Maricopa County Department of Public Health Coronavirus page – https://www.maricopa.gov/5460/Coronavirus-Disease-2019 *for this website your can SELECT YOUR LANGUAGE AND IT WILL TRANSLATE IT FOR YOU IN REAL TIME
Coronavirus COVID-19 Global Cases by Johns Hopkins CSSE an interactive web-based dashboard to track COVID-19 in real time – https://www.arcgis.com/apps/opsdashboard/index.html
World Aware Global risk intelligence alerts, travel restrictions, airline restrictions and other information about COVID-19 – https://www.worldaware.com/resources/intelligence-alerts/sars-cov-2-and-covid-19-coronavirus-intelligence-hub
Join COVID-19 Task Force
RRP is bringing together a task force to coordinate getting the word out to our refugee neighbors about COVID-19 and staying healthy. If you would like to know more about this task force, please contact Juliana Davis, State Refugee Health Coordinator, at email@example.com.
Arizona Refugee Resettlement Program: Coronavirus Disease 2019 (COVID-19) What You Need To Know
Refugee Council USA: Know Your Rights During COVID-19
“Know Your Rights During COVID-19” guide by the National Lawyers Guild to help communities, particularly important for communities that have been traditionally marginalized.
CORE: Resettling to the United States during the COVID-19 Pandemic
CORE created a new fact sheet and podcast to help refugees understand how they may be interacting with their resettlement agency during the pandemic. The resources outline their responsibilities to stay informed and plan ahead.
King County WA: COVID-19 Public Health Recommendations
Los Angeles County CA: What You Should Know
Los Angeles County CA: Frequently Asked Questions
Minnesota Department of Health: Ramadan 2020 and COVID-19
CDC: What You Need To Know About COVID-19
CDC: Symptoms of COVID-19 Poster
CORE: COVID-19: Understanding Guidance and Rules
CORE created an additional new fact sheet and podcast to help refugees recognize how the coronavirus spreads, typical symptoms, and the terms used by health officials (isolation, quarantine, social distancing, and shelter in place.)
Equity Labs: COVID-19 Community Guides
Equality Labs has created a series of medically vetted COVID-19 Community Guides in partnership with the WHO that are available in 13 languages – Bengali, Burmese, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Nepali, Punjabi, Tamil, Telugu, and Urdu.
The Ontario Ministry of Health: Coronavirus (COVID-19) Information Sheet
Arabic, Bengali, Simplified Chinese, Traditional Chinese, English, Farsi, French, German, Greek, Gujarati, Hindi, Italian, Korean, Polish, Portuguese, Punjabi, Russian, Romanian, Somali, Spanish, Tagalog, Tamil, Urdu, and Vietnamese.
Orange County NC: FAQs COVID-19
Harvard Health Publishing: COVID-19 Healthy Literacy Project
Multilingual resources from Harvard Health Publishing, including fact sheets on pregnancy and age appropriate fact sheets for children and youth.
Available in Albanian, Amharic, Arabic, Armenian, Bengali, Creole, Chinese (Simplified), Chinese (Traditional), Dutch, English, Farsi, Filipino, French, German, Greek, Gujarati, Hindi, Hiligaynon, Italian, Japanese, Korean, Malay, Malayalam, Marathi, Navajo, Oromo, Portuguese, Polish, Punjabi, Romanian, Russian, Siberian, Spanish, Somali, Swahili, Tamil, Telugu, Turkish, Ukrainian, Urdu, and Vietnamese.
Australian Government Department of Health: Coronavirus (COVID-19) Resources in Farsi
Click here for translated resources in Farsi.
CDC: Guidance For Large or Extended Families Living in the Same Household
Available Amharic, Arabic, Burmese, Dari, English, Farsi, French, Haitian Creole, Karen, Kinyarwanda, Korean, Nepali, Pashto, Portuguese, Russian, Simplified Chinese, Somali, Swahili, Tagalog, Tigrinya, Ukrainian, and Vietnamese.
CDC: Please Wear A Cloth Face Covering
Arizona Refugee Resettlement Program: Face Mask Instruction
Switchboard: Mask Guidelines
Switchboard: Social Distancing Guidelines
Department of Health WA: BE a Germ Buster… Wash Your Hands
For more hand washing resources, click here.
Minnesota Department of Health: Be A Germ-Buster (24 Languages)
For more hand washing resources, click here.
Minnesota Department of Health: Wash Your Hands Poster (24 Languages)
For more hand washing resources, click here.
Minnesota Department of Health: Cover Your Cough
Los Angeles County CA: Hand Washing
Slum and Rural Health Initiative: Translated “Stop COVID” Pictures
Pictures and text explaining how to prevent the spread of germs, in 60 languages (mainly West African). To see list of languages, click here.
Vermont Department of Health: Keep Illness from Spreading
CDC: Stop the Spread of Germs
Available in Amharic, Arabic, Burmese, Chinese, Dari, English, Farsi, French, Haitian Creole, Kinyarwanda, Oromo, Pashto, Portuguese, Russian, Somali, Spanish, Swahili, Tigrinya, Ukrainian, Urdu, and Vietnamese.
Department of Health WA: Caring For A Loved One
Available in Arabic, Bengali, Burmese, Chinese (Simplified), Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Thai, Tigrinya, Ukrainian, Urdu, and Vietnamese.
Los Angeles County CA: Cleaning In The Home
Los Angeles County CA: Cleaning in Group Settings
Alberta Health Services: Editable Printable Resource
Health Design Studio LA, Unity Health Toronta, Alberta Health Services
For healthcare professionals: Editable printables about COVID-19 in 26 languages on self-management (for patients that have been assessed in emergency rooms, urgent care, etc.) and self-isolation (for patients to give them things they can do to self-isolate).
Self Management – Albanian, Bahasa, Chinese (Simplified), Chinese (Traditional), English, Farsi, Filipino-Tagalog, Gujarti, Hebrew, Hindi, Hungarian, Italian, Korean, Marathi, Polish, Portuguese, Romanian, Russian, Serbian, Tamil, Ukrainian, Urdu, and Vietnamese.
Self Isolation –Albanian, Bahasa, Chinese (Simplified), Chinese (Traditional), English, Farsi, Filipino-Tagalog, Gujarti, Hebrew, Hindi, Hungarian, Italian, Korean, Marathi, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sinhala, Tamil, Ukrainian, Urdu, and Vietnamese.
Los Angeles County CA: How To Cope With Stress
The Center for Victims of Torture: List of Translated COVID-19 Mental Health Resources
Click here to see the full list.
CDC: What To Do If You’re Sick
Available in Amharic, Arabic, Burmese, Chinese (Simplified), Dari, English, Kunama, Farsi, French, Haitian Creole, Nepali, Oromo, Pashto, Russian, Somali, Spanish, Swahili, Tigryna, Ukrainian, and Vietnamese.
CDC: 10 Things You Can Do To Manage Your Symptoms At Home
NCHHHS: Ways To Manage Your Symptoms At Home
Available in Amharic, Arabic, Bosnian, Burmese, Chinese (Simplified), Chinese (Traditional), Croatian, Dari, English, Falam Chin, Farsi, French, German, Haitian Creole, Hakha Chin, Hindi, Hmong, Jarai, Karen, Kayah, Khmer, Kinyamulenge, Kinyarwanda, Korean, Laotian, Mizo Chin, Nepali, Pashto, Polish, Portuguese, Punjabi, Rhade, Rohingya, Russian, Sango, Serbian (Cirilica), Serbian (Latin), Somali, Spanish, Swahili, Swahili (Congo), Tedim Chin, Thai, Tigrinya, Urdu, Ukrainian, and Vietnamese.
International Rescue Committee: Feeling Sick? Fact Sheet
Department of Health WA: If You Have Been Exposed to COVID-19 But Show No Symptoms
Department of Health WA: People Who Have Been Exposed To COVID-19 And Are Showing Symptoms
CDC: Steps To Help Prevent The Spread Of COVID-19 If You Are Sick
Department of Health WA: People Who Have Been Exposed To COVID-19 But Are Not Sick
Available in Arabic, Bengali, Burmese, Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Thai, Tigrinya, Ukrainian, Vietnamese.
Department of Health WA: People who are sick and have been exposed to COVID-19
Available Amharic, Arabic, Bengali, Burmese, Chinese (Traditional), Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Oromo, Punjabi, Russian, Spanish, Somali, Swahili, Thai, Tigrinya, Ukrainian, and Vietnamese.
Department of Health WA: People who are sick but have not been exposed to COVID-19
Available Arabic, Bengali, Burmese, Dari, English, Farsi, French, Hakha Chin, Hindi, Hmong, Japanese, Karen, Khmer, Kinyarwanda, Korean, Marshallese, Punjabi, Russian, Somali, Spanish, Swahili, Tigrinya, Thai, Ukrainian, and Vietnamese.
Asian Pacific Community in Action: Translated Resources
To access resources, click here.
CORE: COVID-19 Resources for Providers and Refugees
Click here to view resources.
Office of Refugee and Immigrant Services: Resource List
Click here for information.
IOM- Italy: Multilingual Resources
Available in Amharic, Arabic, Bambara, Bengali, Chinese, Edo, English, Esan-Ishan, French, Fula, Hausa, Igbo, Italian, Kurdish-Sorani, Mandinka, Pachto, Pidgin, Romanian, Russian, Somali, Soninke, Spanish, Tigrinya, Urdu, Wolof, and Yoruba.
Switchboard: A List of Translated Coronavirus Resources
Click here to view resources.
Many things you read or hear about coronavirus (also known as COVID-19) on social media and on the internet are wrong. USAHello helps us understand what is true and what is false about coronavirus information.
More languages coming soon: Dari, Italian, Creole, Thai, and Vietnamese.
A video by Refugee Response on how to manage stress and anxiety during the COVID-19 outbreak.
Click here to view video.
Click here for full list.
What is Coronavirus disease 2019 (COVID 2019)?
Coronavirus disease 2019, or COVID-19, is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a new coronavirus that was first identified during a breakout in Wuhan, China in December of 2019.
People from China and Chinese ancestry are not more susceptible to this disease than other people. Any person, regardless of culture or nationality, can get sick with COVID-19.
There is currently no vaccine or treatment for COVID-19.
Who is susceptible to COVID-19?
Anyone can get COVID-19, but not everyone will have symptoms. Some people will only have mild symptoms, like the common cold, and can rest and recover at home. Some people get very sick from the illness and need hospitalization. Anyone can get very sick from the disease, regardless of age.
However, people who are older than 60 years old and people who have medical conditions like diabetes, heart disease, cancer and respiratory illnesses are more likely to get very sick from COVID-19 and need hospitalization. Complications from COVID-19 can include serious conditions, like pneumonia or kidney failure, and in some cases, death.
What are the symptoms of COVID-19?
Symptoms of COVID-19 are
You should go to the hospital immediately if you experience:
This list is not all inclusive. Please consult your medical provider for any symptoms that are severe or concerning.
How to protect yourself and others.
If you think you have been exposed to COVID-19 and are experiencing symptoms, call your doctor for medical advice before going to the hospital.
When should you see a doctor if you think you have COVID-19?
COVID-19 Screening Tool – An app and a website created by Apple and the CDC. This tool can help you understand what to do next about COVID-19. Click here to see what steps you should take during the outbreak.
Right now you can only get tested if your doctor thinks you are at risk of having COVID-19.
24-Hour Nurse Line Numbers by Health Plan
If you don’t have a primary care provider or health home, and you have AHCCCS / Arizona Medicaid, then call one of these numbers if you think you have COVID-19. For the MercyCare RBHA line, call the number listed, press 1, then say “nurses line”.
How To Get Healthcare Coverage – Market Watch
Workers facing a coronavirus-related loss of employer-based health insurance should move quickly to assess coverage alternatives, health-policy experts say — and be open to pursuing options they hadn’t considered.
For more information, click here.
Banner Health Drive-thru Testing Sites:
Banner Health opened four drive-up testing sites in Arizona. Individuals need to call (844) 549-1851 to speak with a clinician to determine if testing is appropriate for them.
Drive-through or onsite testing will be available at various locations across the state. Arizonans can find the nearest testing location and hours of operation as well as pre-register by visiting the Arizona Department of Health Services page here. Testing will be available to anyone who thinks they have been exposed to and could be infected with COVID-19 and will be based on criteria set by each testing site. Most sites require pre-registration, please call or visit the website listed before visiting the location.
If you or a loved one is sick:
If you or a loved one becomes sick, check out this COVID19 online symptom checker through Banner Health. You can determine if the symptoms warrant a call to the doctor or general self treatment. For more information, click here.
List of places that are providing free meals for Tucson children during school closures:
If schools are canceled, and students don’t have access to the internet, Spectrum company, an internet, phone, and cable company, is offering free services to those students. All they have to do is call 1-844-488-4398. https://www.spectrum.com/browse/content/spectrum-internet-assist.html
During this time of uncertainty and required in-home learning, Cox is helping get families in need connected to the internet through our Connect2Compete program. Through June 30th, 2021, Cox will waive late payment fees and work with Connect2Compete customers experiencing hardship as a result of the coronavirus pandemic to create a payment plan.
To be eligible for the Connect 2 Compete (C2C) service, families must meet the following requirements:
Go to https://www.cox.com/residential/internet/connect2compete.html to learn more
Low-Cost Internet & Computers: Multiple Internet Service Providers have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during the COVID-19 pandemic. Find low cost internet service and computers / laptops in your area at EveryoneON. Some wireless service providers are helping you stay connected during the COVID-19 pandemic by not terminating service due to inability to pay, waiving late payment fees and waiving charges for data, voice or text. Click on your specific provider to see how they are supporting their customers: AT&T, Sprint, Boost Mobile, T Mobile, Verizon. For more information, click here.
If there are families who are quarantined in a household with an abuser and/or they feel unsafe, have a dangerous house situation, etc. – they can reach out to National Domestic Violence Hotline at 1-800-799-7233 or TTY at 1-800-787-3224 or chat online at thehotline.org
Meals available for any kid, mapped out. Check directly with your nearest School District to confirm hours and location.
Governor Ducey has set aside emergency funds to help tenants who suffer a hardship with their rent payments. To find out more about the program and apply for assistance, visit the AZ Department of Housing Eviction Prevention. For more information, click here.
The Dept. of Housing and Urban Development (HUD) developed and translated two Covid-19 related fact sheets for tenants in HUD public housing or HUD voucher programs. In addition to discussing the temporary suspension of evictions for nonpayment of rent under the CARES Act, these documents also discuss requests for income recertification and interim reexaminations for people who lost their job or had a significant reduction in income due to Covid-19.
Addressing Tenant Concerns Regarding Rent and the Temporary Suspension of Evictions for Nonpayment of Rent (HUD public housing and voucher residents).
Available in Amharic, Arabic, Armenian, Chinese, English, French, German, Haitian Creole, Hindi, Italian, Khmer, Korean, Polish, Portuguese, Russian, Somali, Spanish, Spanish (Puerto Rican), Tagalog, Thai, and Vietnamese.
Addressing Tenant Concerns During the COVID-19 National Emergency
Tenants must take the following steps to delay enforcement of eviction BETWEEN 8/22/2020 and 10/31/2020:
Contact Community Legal Services at (602) 258-3434 for more information.
Governor Ducey issued an Executive Order today extending the expiration date of certain standard drivers licenses by one year due to the COVID-19 pandemic. Standard driver licenses [Class D and Class M] that have an expiration date between March 1, 2020 and December 31, 2020 are now extended by one year from their original expiration date. Any driver may see their updated driver license expiration date at AZMVDNow.gov. Drivers have the option to order a duplicate license with the updated expiration date.
For more information, click here.
A new partnership between the City of Phoenix and Community Legal Services – City of Phoenix Tenant Eviction Assistance Project (TEAP). Though special funding, Community Legal Services will be providing no-cost legal services for ANY City of Phoenix Resident at risk of eviction or who have received an eviction judgment, regardless of income. If you need assistance contact TEAP at (602) 386-8880 or Community Legal Services at (602) 258-3434. More information about TEAP can be found here and more information about the City of Phoenix’s COVID-19 Emergency Assistance Relief Services can be found here and here in Spanish.
Tenant COVID-19 Notice for Postponement of Eviction Enforcement form and document with tips for using the form. For more information and Spanish translated printables, click here.
COVID-19 Notice – Click here.
Tips for Using the Attached COVID-19 Notice – Click here.
Click here for more information.
Mortgage Assistance Programs are in place to help homeowners who have been directly or indirectly affected by the corona virus and are struggling to make their mortgage payments.
The Landlord and Tenant Program will temporarily suspend walk-in appointments at the Travis L. Williams Family Services Center until further notice. One-on-one counseling and education will continue to be provided in English and Spanish by telephone and email. They can be reached here.
For more information, click here.
We have established a temporary new Customer Support Fund to provide bill assistance to residential and small business customers who are experiencing financial strain due to the COVID-19 virus.
Starting Wednesday, March 18, 2020, customers who are having any of the following difficulties paying their bill due to COVID-19 can call our Customer Care center for assistance:
Below are the details of the program:
This program is intended to help our customers during this time of need without putting a burden on our agency partners.
As Arizonans continue to struggle with finances due to the coronavirus pandemic, APS has decided to further extend its assistance to those who need it. Residential and business customers will not have their service disconnected for non-payment through the end of 2020. Additionally, late fees will continue to be waived.
Depending on income, APS clients may qualify for bill assistance during the crisis.
Bilingual Flyer here.
Crisis Bill Assistance Income Chart here.
Simple, free resource that generates a letter to the individual’s landlord or lender to make use of the allowances available during the COVID-19 crisis. While it doesn’t pay rent, it does help keep them in good standing with their landlord by initiating communication regarding their payment status and provides a layer of protection stating that they are aware they cannot be evicted for not paying rent during this time. This resource is available to everyone: refugees, immigrants and asylees. Please feel free to share it widely.
For more information, click here.